Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 926 Showing 18,501-18,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent and very efficient. They were very respectful of our home during the installation. I would use them again .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers very helpful and knowledgeable. I had purchased two mounts online, when they showed up they informed me they don’t work well with metal studs but had two options in the car, both actually cheaper then the ones I bought. So they installed the right product at lesser price. Also had an issue with tv when they mounted it, they took it back exchanged it for me then brought the new one back and mounted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and professional service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service. Geek squad does a great quick job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted bracket and hung TV quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Jennifer and Daniel were beyond awesome.. warm, knowledgeable, go above and beyond the call of duty. I was Uber impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time, installed with no issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, were professional and installed and cleaned up perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were both very knowledgeable and courteous. In addition to a smooth install, removing the packing material, they let me know the capabilities of my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and connected properly. All programming was done super fast as the tech had great knowledge of all equipment. Very much worth the money as large tvs need more than one person to mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and did a great job! Would highly use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the existing wall mounted Tv and quickly installed the new one. Everything is working great and we appreciated that the took the time to show us all the features of the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired Best Buy to mount my tv on my wall and the work completed exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and personable, and did an excellent job no much no fuss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocked

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv were prompt, professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super fast and efficient. They were in and out in less than 2 hours and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent and very professional. He knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and very professional. Everything works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad at Best Buy comes with total tech membership for one year. We bought several items that all were delivered and set up without a glitch for the annual membership fee. A very good investment if you plan on multiple purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The instalation guys were great fast professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the instalation guys were great. They were communicative with the delivery time updates, clean, quick and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They were professional, careful with my home & its furnishings. I recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed the TV and Sounds Bar Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was great. They called ahead and came exactly on time. Very professional and cleaned up prior to leaving. Also personable and helpful with the setup. I had a slight issue and the same tech came back and solved it quickly.

    I would recommend this to a friend