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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 931 Showing 18,601-18,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed everthing Perfectly!! Great job Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents hooked up TV mount and all connections only way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games came, did their job and were done in 30 mins flat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing. Did a great job. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installers were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous service. Made quick work mounting the TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Week squad installed my tv quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well let's hope third time is the charm. I'm on my third Sony Bravia 75 UHD. Start up issues.Adam has been here each time to replace my TV's. He did a great job each time and explained the harmony remote. He was very patient with me learning how to use the new remote, soundbar and blue ray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad. Extremely knowledgeable and helpful. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 Televisions without and issues to my specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a few issues with my set up but Best Buy came through. Very Satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek Tech Very efficient installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Christian, was very knowledgeable in setting up my TV and answering all my questions on the television and diff. types of setting.(wifi, internet etc.) Excellent Service!!! Thank you MR. Christian

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sit back an relax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed was to have the 65 inch HD TV that is on my wall mount replaced with my new 65 inch 4K TV. I also needed the previous TV placed on its stand for placement someplace else. Add in a few accessories and this was a task that called for more than one person. Enter the Geek Agents and it was just a case of answering some questions and then relaxing as the job was done to perfection in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about Best Buy Purchasing and Installation process. Right arrival at requested timeframe And extra effort to make sure wall mounting was secured in a satisfactory manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job with my installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with my installation did clean nice neat job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were really professional and mounted my TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the geek squad were super knowledgeable and quick. Amazing service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came to install the tv and programmed ir. Explained how To use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted perfectly. Very happy wit the service received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful that did this option. Saved countless hours. Looks great how they mounted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was quick and polite. had us hooked up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in timely manner and did great job mpunting tv

    I would recommend this to a friend