Customer Ratings & Reviews

Geek Squad installed my LG CX 65 recently (TV and mount also purchased from Best Buy), and the installation could not have gone any more smoother. I got lucky with Marty (and I believe Mike), who were both excellent, extremely professional, and followed Covid-19 protocols. 5 stars to the team, and definitely recommend to others.

The mounting works exactly as it should. Certainly helps to position the TV.

It works well and it looks good on my wall. Easy to use

Overall good service. They hung up my televisions and hooked them up.

Agents did great job mounting and wiring TV....looks great!

They installed the mount on schedule with no issues

The men that installed were very nice to my 90 year old mother in law

Tv mount installed good on time and accurate love it !

Hayden and his team were amazing. They performed all necessary tasks efficiently and made sure I got a good overview of operational elements. This was a great experience with extremely competent professionals

They were professional and quick! They do great work.

Professional install was provided during the sale for the Hisense 100" U76. Highly recommend it, as the TV is a monster, and the GS have the experience and expertise to make it easier on you.

Service and Mounting was Excellent. The Mount was reinforced with some additional hardware that they had brought to ensure that the mount would stay secure....and the placement is perfect.

The Geek Squad members arrived on-time with everything needed to mount my new 77 inch LG TV and then ensured the system was functioning correctly. Everything was completed within a 40 minute time frame.

The agents mounted my TV and connected all of my devices.

the agents that mounted my tvs were knowledgeable, proficient and very professional. They knew exactly how to use the sanus mounts to hang the tv on the wall. They also took into account where the viewing was coming from and where one would sit to see tv so that it was mounted in the correct height. I appreciated their feedback so that once mounted and in use we would get the best viewing experience. Highly recommend this service.

Let’s start off by them not having the mount when they came. That was Best Buy’s agents fault. The two guys looked like they wanted to leave before they got there, eyes were red. Second round of installers johnathan and Keith were amazing, yet the product was defective. Round 3, I get one guy that first came out not two people for an 85 inch tv wall mount. Tell me how that adds up. It was a nightmare, I spent so much money with Best Buy and I just wanted my tv mounted. I spent maybe 5 hours contacting Best Buy. Rescheduling,rescheduling, they would cancel every other time. Was a disaster. Also a couple days after the install the tv went on sale and I asked for a price match, they told me no because it was purchased in September. Even though it was installed right before.

The installers were able to mount the television on the wall with zero issues.

The Geek Squad agent did a great job without exception...as expected!

the two geek squad members that mounted and set up my TV were very professional

Excellent and professional associates! It was a wonderful experience.