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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 933 Showing 18,641-18,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV looks so much better on the wall with out. Any wires coming down. Erin, my Best Buy, technician, made the surroundsound sound so much richer than it ever has before! I am very excited to watch my television, even the news!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Team very professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very professional and courteous. I would recommend them to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great t.v. install from Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and the other person from Geek Squad came in mounted and installed the T.V. in no time. They were on time and courteous. I will always go this route when purchasing my next T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job in a short time. I would recommend the BB Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I gotta as looking for. Great picture for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem we had is the installation contractor you used ( not Geek squad) wouldn't tale our old TV in spite of the fact we are Total Tech customers unless we paid $25. Please send him out again to pick it up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Setting up the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that delivered and programmed our new TV were courteous and did their job professionally. Will use Geek Squad again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came out and did an excellent job on my install, very professional and proficient. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad were very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job mounting and installing my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arturo did a great job setting up and mounting the TV and soundbar. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad mount our TVs. Great client service. Had to ask them to come back several times because either our mount doesn't fit or delivery issue, but they were very accommodating. Provided extra service by fixing our remote control. They were also observant of social distancing so very appreciate of them. Great to have them helped us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional individuals, the husband and wife that came to our house were absolutely fantastic, they had all the equipment needed, very COVID friendly care, came out twice because the mounting required two days (above our fireplace the studs were not in alignment with what was needed for the mounting).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices and explained all the functions of my tv. They were neat and tidy in their work and very pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted tv and connected all our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team that came to our house were awesome, very professional, friendly, fast, efficient and had displayed amazing customer service. Please recognize them as they are great representatives of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and courteous. After the installation and set up of my new TV. They cleaned the area very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. 2nd time they mounted a TV for me an didn't disappoint. Quick work and always mount it perfectly and evenly. I will use them to mount all of my TVs in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I was satisfied with Geek Squads service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a good job. One TV was mounted a little lower than we wanted. We are satisfied with the mounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free No worries installation. They warranty ther product and work for nitiey days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers knew their stuff. Quick, clean and efficient

    I would recommend this to a friend