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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 935 Showing 18,681-18,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the television, answered my questions. Very polite and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Understood my needs and met them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a spectacular job and were very courteous and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV with no problem and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed quickly 10 min and very kind would get again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and seamless. The guys were in and out in an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny I paid for this. Very professional on time. Very near and clean

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Subcontractors are horrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s start off by them not having the mount when they came. That was Best Buy’s agents fault. The two guys looked like they wanted to leave before they got there, eyes were red. Second round of installers johnathan and Keith were amazing, yet the product was defective. Round 3, I get one guy that first came out not two people for an 85 inch tv wall mount. Tell me how that adds up. It was a nightmare, I spent so much money with Best Buy and I just wanted my tv mounted. I spent maybe 5 hours contacting Best Buy. Rescheduling,rescheduling, they would cancel every other time. Was a disaster. Also a couple days after the install the tv went on sale and I asked for a price match, they told me no because it was purchased in September. Even though it was installed right before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loyal customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent showed up on time installed my TV hooked up all the accessories cleaned up very professional and helpful..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad showed up earlier than expected, which is good. They quickly unmounted the old TV, unboxed the new one and mounted it. It all took less than half an hour. They carted off the old TV, too. The guys gave me time to reorganize the cabling for our audio system and streaming devices, once the TV was down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was professional and ensured that he was installing mount to my liking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job and were office...in a.d out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new TV and sound bar. They did a super job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in, installed my tv with the wall mount and they alsp tuned my tv for what was optimal and wouldn't burn my oled screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv mount. It’s holding up and is easily adjustable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job with the install. Fast and efficient. And no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job getting all my cables behind the wall &

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents insralled in-wall kit and connected my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't thank the Geek Squad enough for perfect installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install and has a good tilt system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the convenience factor. A sub-contractor showed up when he said he would. Set it up, took the cardboard and packaging, as well as our old equipment away, gave a a great tutorial on our new equipment and was very professional. That’s much easier than me stuffing a new TV into the car, getting rid of the old stuff, and packaging. No brainer!

    I would recommend this to a friend