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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 936 Showing 18,701-18,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick and painless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had multiple TV's and audio set up and mounted. They did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my 85in tv in about 30 minutes. They were very professional and cleaned up when they were finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been efficient and competent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents efficiently remounted our tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my home was very polite, and easy to talk to. He explained what he was doing and respected the space he was working in. He did a great job, and was fast and efficient too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers exceeded my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers were outstanding. They knew what they were doing and helped me with other ideas for my 2nd room. They redeemed Best Buy’s terrible customer service experience when setting up my services. 3 calls, over 2 hours per call. Hard to overcome the language barrier over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We thought we could do it ourselves (ha!)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I thought we could replace our TV that is mounted over the fireplace by ourselves. NOT! The old TV was way too heavy and the new TV was way to expensive for us to drop one or the other or get hurt in the process. So thankful for the professional installers from Geek Squad. Courteous. Professional. Meticulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done quickly and easily -- these guys are good !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very good at installing the bracket

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount work out just fine for the size of tv we purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad tv mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! They were in and out in no time! Great price on the mount, quick set up and thorough explanation of tv. Would definitely use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickest Service to Mount a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was amazing. Extremely quick and efficient and nice man that took care of the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest, Professional Geek Squad Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jovan mounted a Samsung Picture Frame TV. He was very particular about the installation and Throughly cleaned up everything before he left! He was honest, capable and polite. A pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the tv in about an hour. They were on time and very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed quickly and with an issue above my fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joyful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me set up my tv how I prefer it. This tv mountain is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up stand & Mounted TV satisfactorily. Seems secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the new TV to the wall and set the TV, sound bar and remotes. They did an awesome job. Even though I was at work at the time, they kept me updated to the needs to complete the task. My husband thoroughly enjoyed the two gentlemen who came to our home. We love the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my television and everything worked as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was on time and very courteous. He knew what to do and was very efficient. He also programed my remote and explained the functions of the new TV. I am very pleased with the TV and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done well, they were quickly and they cleaned up.

    I would recommend this to a friend