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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 936 Showing 18,701-18,720 of 38,692 reviews
  • Rated 5 out of 5 stars

    800 miles away and worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a tv for my father in-law as Christmas present. I live in WI he in AZ. The team as Best Buy in WI processed the having the install dine in AZ. I went smooth as I could have asked for. Great communication, on time, in and out in 30 mins. Father in-law said they were like a machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and courteous team. Fast and as requested installation. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hooked it right up and it’s perfect for my 75”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very professional. No problems encountered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff did a great job installing my new television on the wall and adjusted all the settings for me. They were very efficient and also very helpful. I couldn't have asked for a better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny the agents were nice and fast and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and connected all devices and apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice couple of guys came over and put it up and no time I trust the quality of their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, friendly and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted a tv and connected devices successfully. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zach from Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for Zach. He was so helpful and SO nice! If I need Geek Squad installation help again I will ask for Zach and Zach only! (I had a negative experience prior to that, so Zach is my go to installer)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job hanging my tv and sound bar! Professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents efficiently remounted our tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very useful. Great buy. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV and setup my Roku.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best service on mounting my TV to my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST OF THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did an excellent job of reinstalling a 55" Samsung Flat screen TV. Took him less than 30 minutes to complete the job but then he spent 20 minutes with me explaining the features of the TV and how use the remote correctly. Top notch service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was so professional, helpful and courteous! Without installation, I would have bought elsewhere. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great, fast job?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great, fast job! I would definitely work with them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was perfect!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were perfect, on time, friendly, competent, and quick. Five star service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed all 3 TV's perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and courteous. He also cleaned up after himself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv as i had installation done by best buy. Perfect on the wall. love it

    I would recommend this to a friend