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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 937 Showing 18,721-18,740 of 38,693 reviews
  • Rated 4 out of 5 stars

    Installation of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was nice and got the job done but I was always afraid he was going to step on my TV which was laying flat on the floor. He did not find out what I needed I had to ask for it to be plugged in and connected to antenna with how much I paid for mounting a TV that would’ve been nice. I’ve had other guys after done with the TV asked me if I needed to have anything done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up on time, cleaned up after themselves and were very knowledgeable. I will definitely use them again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There installing was perfect and the guys were professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job installing in wall power kits, mounting my tvs, and connecting them to all devices. They anticipated items that might be needed and had them on the truck just in case. I purchased the wrong HDMI cables and needed an additional in wall power kit. Lucky for me they had these items on the truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional knowledgeable pleasant and caring thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job they were in and out within an hour for all 3 TV s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working great & easy to install with my TV. Looks like I got the good product from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team that came out to install were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cleaned up after themselves installed the tv mount and we love our new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs mounted professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work done by Best Buy team. Recommends to anyone who needs this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV on my Lanai

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was excellent, very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed it quickly and without any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked Geek squad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv based on our interest and also guided us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hookup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and Surround Sound hooked up quickly and explained in an easy manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed my new replacement TV in a timely manner and ensured that all appropriate devices were connected. They were efficient and treated me as if I was their own mother which was appreciated beyond measure. Instructional information was provided in a simplified manner with clarity of understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and professional mounting service by 3rd party. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with set up and install. Always use Geek Squad for all my installs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the appointment and someone came out and mounted my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful for quick efficient install of my TV. Grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was courteous and timely.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very efficient at mounting tv and setup of all components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it (eventually)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial crew did not do the install and had a raft of excuses why they couldn’t mount onto metal studs. But second crew was great. Very professional. It was done right with no mess or fuss.

    I would recommend this to a friend