Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 939 Showing 18,761-18,780 of 38,693 reviews
  • Rated 3 out of 5 stars

    Disappointed in the communication

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company was great but no one mentioned to me that we had to supply the mounting bracket. For the cost, I thought it would have been included. I received multiple for.s of communication on how to prep for the installation and NEVER did it say to have a mount ready. Had to reschedule after they arrived so that I could purchase a mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They worked in a neat and fast manner.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked right and they explained how things worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did it again. Another fantastic job by the geeks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a warranty return and paid for the new tv to be mounted. The first time they came, they didn't have the replacement tv because they thought they were coming to service the old one. We had to get a new appointment which took a little longer. Once they had that straightened out, the installation went very well. It was quick and a very good and thorough job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD Installed my TV Professionally

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek SQUAD team is great who came to setup my tv. Took time to measure and install the big 85" TV nicely and neatly. Will seek there service in the future. Good to have professional service for $$$ TVs, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install RV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on time and only took about 1 hour to complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my tv showed me how to set up tv with the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad did a wonderful job installing my tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just have say our salesman was absolutely amazing!!!! he went over and above to help with products purchased and had a positive attitude the whole time. as a business owner this is someone i would put in mangmment. best experience ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so helpful, fast, and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad team organize

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Communicating with me all the time before arrival y made sure that I was satisfy with all the features of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 85 inch TV it looks beautiful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent we appreciated how they wore there shoe covers when entering our home they had great customer service! 5stars did complete set up couldn’t be happier Thank you !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys were efficient and careful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the two Geek Squad guys come and install the tv was a gun time. They made sure I was good with the tv placement and they set up my devices. They were also efficient and careful with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer 1st Technicians

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation team was great. They help me save money as I brought the wrong products for I wanted done. Thankful the technicians had items on their truck for my to use and their mounts were even cheaper than my original purchase. The technicians could have just installed what I brought but they went the extra mile so I didn't over pay for products. I'd definitely use geek squad services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The truth!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did they know how to install the units they were extremely friendly almost like family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth the cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam Tomlinson did a great job from being on time to doing an excellent job of making the changes in relocating my mounting bracket as needed he also reccomened I contact spectrum to replace my equipment with updated receiver and modem to improve quality of my TVgeek squad did a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curteous and quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were in and out quickly and very nice people. They were also early!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV literally looks like you're looking in a window, it is so clear. Really great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount and service. The staff was helpful in deciding g best place to mount.

    I would recommend this to a friend