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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 947 Showing 18,921-18,940 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad guys were efficient and careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the two Geek Squad guys come and install the tv was a gun time. They made sure I was good with the tv placement and they set up my devices. They were also efficient and careful with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Didn't have to worry about a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gets It Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job but 2 guys who knew what they were doing. They were professional and personable to answer any questions we had. Well worth the added cost to get things where we visioned them to be upon completion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time. The two gentlemen knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv was installed quickly and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted 3 of my TVs exactly the way I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All I can say is professional done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew very knowledgeable and clean job. Would use again for other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely fast and efficient on mounting my 60" TV. Would recommend this service every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TJ was fantastic! The service was quick and great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad to mount and install a 70" television on my wall. They were courteous, on time and took their time to make sure everything worked correctly. They weren't gone 5 minutes before I couldn't remember something they had told me. So I called one of the guy's cell and he talked me through it and stayed on the line to make sure it worked. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installer and very efficient connect everything in very short time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and installed my tv quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient installation by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first thing that was installed when the Geek Squad arrived...they mounted the television once the mount was on the wall and then proceeded to install the rest of the equipment. They managed all the cables and left the space looking 100% better than when they arrived!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it (eventually)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial crew did not do the install and had a raft of excuses why they couldn’t mount onto metal studs. But second crew was great. Very professional. It was done right with no mess or fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Contractors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors were very knowledgeable and performed the work professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved us the trouble! Will continue to use the service provided in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable, professional, and personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job ......we were very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guts did a great job. Ĥĥĥhhhhhĥhhhĥĥhhhhhhhhĥhh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were polite and knowledgeable sand did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of them were very professional and did a great job mounting the TV. They took their time explained everything and were very nice and polite. I highly recommend them and want them to honestly install my other tech since I just moved into a new home. Great guys and really funny too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came out did a good job of hanging the TV on the wall. I thought he would do more of going over the TV features and making sure my Direct TV was at its best picture level. I had figure it out myself later. I felt like the installer was in a rush. This was a lot of money just for a TV mount only. And then he charged us an additional $40 to just put on a sound bar. A little steep of price paid for the service in my opinion. The best value was the haul away of my old TV for $15. Not overly impressed with the Geek Squad service on this one. Could have hired a handyman for a lot less just to hang a TV wall mount. Next time I'll just get the delivery and haul away option and save myself a lot of money and figure out the TV features and correct picture quality on my own, like I did this time.

    No, I would not recommend this to a friend