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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 948 Showing 18,941-18,960 of 38,692 reviews
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my new tv very professionally on their part would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation done quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that went to do installation was very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The mounting was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was flawless and quick I would personally ask that they return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys. Quick, clean, knowledgeable. They made setup a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Did A Great Job Mounting My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV exactly as requested. Only complaint - the tracking app was inaccurate and caused some confusion. Overall, I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Germ squad was great! Nice, professional and weaving and out under an hour for a 85” tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation was awesome. He installed it and cleaned up everything. Gave me instructions on the TV remote. Definitely will use them again if needed. Also carried the old TV to another room for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the results efficiency he didn’t leave a mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience Overall quality is excellent Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv love it so much graet pictures and love my apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my mount the geek squad guys we’re very professional and quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad are the people to go to at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My T.V. Looks absolutely beautiful with the wall mount , hung by the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech went above his expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech set up person was so helpful and friendly. Very patient with me as I am not a tech person at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sturdy and effective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the hanger and the TV. Very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the installation the television is and good place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although staffing issues caused only 1 technician to come to my house, we were able to remove the old, VERY HEAVY plasma tv and install the new UHD LED TV. Thank you Marcus for setting everything up including our new Sonos sound bar and the WiFi internet connection to the new tv. Everything works great and is very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that did the installation were polite and helpful and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting by the Geek Squad was a smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV mounting was done excellently

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were thorough and professional. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall everything went well but they could have done better in finding the stud on the first time.

    I would recommend this to a friend