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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 951 Showing 19,001-19,020 of 38,693 reviews
  • Rated 4 out of 5 stars

    Friendly and competent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and friendly. They adjusted things multiple times without attitude or expressing frustrations. They provided appropriate suggestions to maximize what I wanted. The only downside with the program is the time frame provided. Its helpful to know the day in advance a narrower timeframe but they were very good with calling the morning of and just before coming. I have no regrets and would use them again especially since I have full tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY PHYSICAL SILVER NOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT AND WORTH EVERY DOLLAR. Easy install

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional, knew exactly how & why to get the job done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great, fast job?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great, fast job! I would definitely work with them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted 86 inch TV, and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was on time and installed the tv mount really quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed all my TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted tv and connected me to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and courteous team. Fast and as requested installation. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounted our large screen tv and signed us up for a membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all!! Very professional team!! Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Total Tech membership is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice installers, quick and efficient mounting of my 77 inch TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Master

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good TV. . picture is clear and nice view. i recommend tonithers. price was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Professional conduct and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding as always, able to use existing mount,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and mounted my tv quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an incredible job very informative. He needs a raiss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks again with best! Very smart and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly, professional and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job , though volume not set properly- I don't know if it is from setup or the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who brought out my tv did everything . He hung it, hooked up my sound bar and dvd. Plus he took time to explain everything on the remote. And he took the old tv and the tv box with him. I'm so thankful I am a Geek Squad member.

    I would recommend this to a friend