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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 953 Showing 19,041-19,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    fits great looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price was good,ezy to used. makes the room look better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very good. had the tv mounted and running in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything we needed and gave us some great advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and friendly and very careful with my equipment. They arrived on time and stayed in communication on when they were coming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wall mount of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t understand a lot of technical stuff. I did my best to order and pay for a wall of t and installation. The kind man came out and mounted the TV. But I wanted the cords, wired, cables to be hidden in the wall He said I didn’t ask fir that. I may have not. He asked if I was a geek squad member. I didn’t know. Turns out I am. I paid the membership. What was frustrating was he wouldn’t or couldn’t look me up in the data base. He refused to put the cables in the wall. He was there to only mount the TV. That’s it. Ok but what poor professionalism. Best Buy needs to fix the glitch If a customer like me didn’t order exactly to the nut and bolt your Geek squad should have everything needed on the truck. I asked. The kind man said he doesn’t carry extra parts. I would have gladly paid for the extra service. Best Buy lost out. How many other customers have lost out of what they needed. Geek squad needs to be more customer friendly Huge loss

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent mounting service. Very easy and simply. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked up my tv and was very polite throughout the entire process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is worth a visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Geek Squad installal of Samsung 75 in TV . Neat job & everything worked well .Price is reasonable & 90 day guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are Superheros.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that mounted my TV were great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did His Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy did his job of installing the TV as supposed on the wall with one or two hints on how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, reliable and they did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apologies I forgot the names of my service techs but they did an amazing job. Total pros, efficient and respectful of my space and time. Money well spent with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have done this on my own!! These guys were awesome!! They had my 75” tv installed quickly and explained everything I needed to know. I will be using them again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a 32 in TV and it works great for our use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad who came to fix the TV were very knowledgable and setup the TV as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squaaaaad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy and informative. Will use this service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SERVICE INSTALLER DID A GREAT JOB INSTALLING 4K TV, 4K DVD PLAYER, AND SOUND BAR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good on the wall hoping this Samsung lasts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was hung correctly and efficiently. Unfortunately that my second TV in 3-4 months as the first new one only last a month and had line through the TV so needed to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin did a great job ensuring our installation was done the right way. When I did not have the right materials for what we wanted, he found it at a local BestBuy and came back. Better to get it done right! Outstanding service and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top notch hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional knowledgeable team courteous on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal and Justin were great! We just moved into our house and we were still trying to settle in. They were accommodating and very knowledgeable. Since we couldn't put the TV exactly where we wanted, they were great at problem solving the issue to ensure we were happy with the placement. Great team and conversation.

    I would recommend this to a friend