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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 955 Showing 19,081-19,100 of 38,692 reviews
  • Rated 5 out of 5 stars

    Smooth action!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount works beautifully and seamlessly. can move with almost a touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service & quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and also quick. We thought it was going to take a while but he got the mount on the wall and the tv up in no time. He talked us through what we would need for a sound system in the future. I plan to only use Best Buy for any installation. We have 2 other tv’s that I’m going to have them come and mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek vs Sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience with Geek Squad has always been fantastic. It’s when they send a sub- contractor I begin to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job‼️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was the relief of knowing a professional was there to set-up my TV‼️ THANK YOU‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very acknowledgeable and worked quickly installing the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and quick work but well done. Employee was very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth from purchase too installation No issues On time etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the TV and set it up and all works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad was great and installed my TV as I was expecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great professional and fast tv looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. Prompt, courteous and technical experts. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the T.V. so far….Not sure why some channels will not expand the screen to eliminate the black border….Geek Squad would not return my call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv professionally and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation, knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Nice guys professional installation Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had the product available and installed quickly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not backing up the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual installation was fine. What was poor is the surprise in what hidden items that were not included in the installation. Also, there is a problem with the syncing of the sound with the picture, and I have made many requests for help in this matter with no response provided!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The service team was great and did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv on the wall. The gentlemen that came did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every minute and penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication - keeping me updated on their arrival. Once at my home, installation was smooth and very careful with regard to my walls and the new TV. Helped me acclimate to the new TV in a flash. Worth every penny for how smoothly everything went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ronald

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my new tv were very professional and knowledgeable. They were very polite and made sure all my questions were answered,in fact they had more things to share with me than I new were available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did their best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV and connected all my devices. They did an excellent job. Unfortunately, there is a "fire brake" in the wall and they couldn't install the in-wall cord concealer. I have to hire an electrician to do that.

    I would recommend this to a friend