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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 960 Showing 19,181-19,200 of 38,692 reviews
  • Rated 5 out of 5 stars

    Nesasary service for a Senior citizens.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable, was on time, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first experience with the Geek squad and we will certainly use them again. They were efficient and professional at every turn. The 2 young men did a great job teaching us old folks how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed the wall bracket quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted the wall bracket and TV professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed tv and set everything up ! Great service very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job in mounting this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at problem of getting audio from PC to bluetooth receiver that was not getting an adequate signal for uninterrupted sound. Recommended Sonos device and coming back to install. Kenny was knowledgeable, considered and discussed alternative solutions and recommended utilizing my WiFi network to connect the two devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job. The only issue is that the poor guy had no idea what size tv he was mounting and two techs schools have been sent. Had my husband not been home it would not have been done. I know when the appt was scheduled I told them it was an 80” tv. Too big for one person to safely mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came and set up everything. They were on time and dI'd a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad Did A Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived on time, were efficient at setting up the new TV (and helping bring down the older one), and showed us how to use both the TV and soundbar. Happy to have their help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work Fast quality work and set up looks so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team installed TV and sound bar.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a very neat job and bundled all the connections.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They were quick with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv quickly with no problem.the internet was hooked up too i would give a good review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional and cleaned up after installation of tv's and shelf

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting looks good but the technicians did not clean up wall shavings or dispose of empty boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were knowledgeable and thorough. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful. Worked to make a very difficult tv To work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad done a fantastic job and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service maintenance guy came to home and installed mount device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid-level attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to be home during the installation, but I had someone available to let them in. The display was mounted on the preexisting mount. I left2 new HDMI 2.1 cables to be used instead of the older ones on the old TV. They still used the old ones that were not 4K 120Hz compatible, so I had to switch them myself after they left. They also hung the TV in an uncentered manner, meaning it is 6 inches too far to the right. This means that I will have to fix it myself by taking the TV off and rehanging it. This effectively renders their services useless, and it is very frustrating. I can't believe they did not check the TV "center" as a basic checkpoint. While the delivery/installation was technically free, I still had to buy the Totaltech to get that and it was the same amount. It is very disappointing and underwhelming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD did an outstanding job installing the media components.

    I would recommend this to a friend