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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 963 Showing 19,241-19,260 of 38,692 reviews
  • Rated 5 out of 5 stars

    Amazing Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was amazing. Garrick and Adrienne were very friendly, knowledgeable, and respectful. I appreciate the time they took to install and mourn my television properly. I know they were just doing their job but they went above and beyond with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this tv mounted in my bedroom. Geek squad friendly and knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team mounted tv and all devices in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an overall wonderful experience. Agents arrived on time and used tremendous care in the mounting and installation of our new TV. They also cleared the area of debris once their process was complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install three TV's quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted three tv,'s and did a professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid and installed quick

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job, very efficient and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional, good job installing and took time to go over some tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don was outstanding. So easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don was outstanding. After an absolutely horrible experience with getting the details worked out. 10-12 hours of being on hold. I had had it with Best Buy. Don came in and turned it all around. He communicated well. Came when he said he would and knew what he was doing. Can't say enough good about Don of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely impressed with their professionalism and customer service skills.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation; fast and quick. Came a bit late but otherwise great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good and friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs moved the current and completely set up the new tv. Both were friendly, informative and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and did a great job. The TV looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will be installing everything I bur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always just done it myself... Never again!!! It was an amazing experience. They did everything and even showed me the tricks with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys did an excellent job mounting the tv, very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and free service with Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free Service we recieved with our Total Tech - best service from Best Buy. We got our new TV connected and mounted for free, the Best Buy technician was very competent and provided us with very useful details about our new TV. He did a perfect job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting & Tuning My Bdrm TV Professionally Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Agent was timely, efficient & knowledgeable in mounting & tuning my new Samsung 43" on the bedroom wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice job with mounting my TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very nice job with the mounting of our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very friendly & knowledgeable. They always do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucas installed my TV a month ago and I am happy to state that everything he set up is working well. He even set up my cable remote for me. In addition he explained everything clearly and slowly. In the end I was very happy I chose to have this installation. Lucas is an excellent person as well as a savvy tech. And he even cleaned everything up. Kudos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. Will use them again. Very pleased.

    I would recommend this to a friend