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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 964 Showing 19,261-19,280 of 38,692 reviews
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew exactly what had to be done Professional and no mess left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is my go to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal Best Buy customer for years. I go there for all of my electronics and gadgets. Customer Service is always great which is another reason why I keep coming back. Being a Total Tech member offers great discounts as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and i never had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad members were excellent. Captain Miguel was awesome and fast. We could not have been more pleased and happier we went with Best Buy and the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent delivered and instructed installation. Answered questions. Was knowledgeable,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well spent money having Geek Squad install and maintain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent, glad I spent the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After arriving in my home the two guys took the time to mark my wall for the proper mounting height since my entertainment center that would be below the TV hadn't arrived. They worked efficiently, were friendly, explained all the details of my remote, and cleaned everything up before leaving. I would recommend, and would use again if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician were good and professional but were not particularly careful with furnitures and rugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with, very nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative guys and were able to hang up TV easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 agents came to install 86" tv and mount. Very courteous and professional. Made sure they installed where i wanted it. Cleaned everything up before they left. I read some bad reviews about this service but luckily I didnt encounter any issues. Would definitely use geeksquad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, courteous and extremely knowledgeable - well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was amazing! Took care of the TV very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and also setup all of my streaming options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was installed where I indicated and TV attached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxed, mounted on the wall and installed software on a 65 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad team organize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Communicating with me all the time before arrival y made sure that I was satisfy with all the features of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was nice and treated me like a person. He did it right and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service. Friendly technician. Looks great. Would use again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our tech showed us he knew what he was doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no complaints here, the job was done very professionally.

    I would recommend this to a friend