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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 965 Showing 19,281-19,300 of 38,692 reviews
  • Rated 5 out of 5 stars

    Best Buy product and services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying and saves space, professional looking and I'll do this again for the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooking up my new HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent today hooked up my printer. He called and asked if he could arrive earlier than the scheduled date beings he was in the area which we thought was very nice of him. He was very pleasant and informative. We need more like him in todays workforce . Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Getting a New TV hassle free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had installed a 75" Sony Bravia TV on the wall with the wires put into the wall. The two guys that came were very professional and quick. Did a Great job, cleaned and sweep up any mess. They couldn't have been more helpful and explained how everything worked. Well worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mount on my wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount went well once they finally showed up. The first appointment got cancelled with notice and the second appointment they showed up late.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and pleasant to interact with. He was very knowledgeable and answered all questions with no hesitation. I would definately request him for future purchases and/or installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents who came out and explained everything to me and were patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked quick and was friendly while they mounted my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and Eric were great. Appreciated the care and pride that they took installing my new TV. Nathan def knew his work. Eric mainly assisted with install. Very happy with their work, communication and timeliness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got everything set up and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had placed the tv where i wanted and had been very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a terrific job installing a home theatre system which included in ceiling speakers, requiring ceiling cut outs, and in wall center channel and subwoofer. In addition, they installed eight other in ceiling speakers, receiver for my outdoor pool areas. They were professional, knowledgeable and showed me how to use my new devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly and safely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 65 inch TV quickly and safely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the ease of the setup and the helpful advice. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The TV installation was very fast and very information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all its components. They were very informative about how to operate my device. They took their time and made sure everything was installed and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a good mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s holds tv wonderfully I would buy it again nice choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, reliable and they did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apologies I forgot the names of my service techs but they did an amazing job. Total pros, efficient and respectful of my space and time. Money well spent with this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did an OK job but really didn’t work out the multiple remote issues. I want one remote for the connections to work but now I have four that need to be used. One for the tv, one for the sound bar, one for the DVD and the last for the satilite system. He claimed he couldn’t do it because he wasn’t aware of the systems we had. All of that was provided to her squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and professional. Very happy with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have done this on my own!! These guys were awesome!! They had my 75” tv installed quickly and explained everything I needed to know. I will be using them again!!

    I would recommend this to a friend