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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 966 Showing 19,301-19,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great job hanging my 75 inch TV. Solid as a rock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah Me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted to have a big screen mounted in my area the basement the wife rules the rest of the house and it’s ok I got my mounted 85 in nothing else matter! Be happy my friends and get it done right..Salute!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squade came and installed my tv on this brackit and it works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was 2 hours early for appointment.He was GREA

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was 2 hours early.He was very knowledgeable & very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great over mantle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did install and mounted my tv over mantle. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly.. pollite gentlemen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick... Really clean job..very happy with turnout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product Sabor is! Family enjoys it will always come back to Best Buy to purchase more equipment in the future but customer service sucks need to be improved gait quality and service that need to be improved since someone has a better do not stick to the schedule times had to cancel two turns to get on my schedule to put up the TV and sound bar thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate pick the tv mount for me, great choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents showed up on time, very professional, and stayed with me until I was comfortable using the remotes, etc. If possible, try and have the Geek Squad themselves come out instead of a third-party vendor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and thorough in installing the TV and connecting it to our other devices. They were also very patient in explaining how to use the remote and settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service & quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and also quick. We thought it was going to take a while but he got the mount on the wall and the tv up in no time. He talked us through what we would need for a sound system in the future. I plan to only use Best Buy for any installation. We have 2 other tv’s that I’m going to have them come and mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed m our TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, mounted, and made sure the device was working. Polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv professionally and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael Laymon was amazing, his personality is vibrant and his knowledge is unlimited. It was absolutely amazing to see how easy he made it all look when I know it would have taken me days to accomplish what he did in a couple of hours, not to mention all the frustration I saved myself. Spend the extra money and allow him to set up whatever it is you bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great professional and fast tv looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best installation ever! I wish I hadn’t waited so long to do this . Putting my TV on the wall has given me so much more usable space in my home office. Courteous and cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and free service with Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free Service we recieved with our Total Tech - best service from Best Buy. We got our new TV connected and mounted for free, the Best Buy technician was very competent and provided us with very useful details about our new TV. He did a perfect job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As in the above

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did an excellent job mounting my 65' TV on a Stand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well spent money having Geek Squad install and maintain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good in the end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st TV delivered was installed but didn't power up. Geek squad tech uninstalled / returned the defective TV and quickly schedule a 2nd delivery & install 4 days later. All good now.

    I would recommend this to a friend