Early Black Friday Deals & DoorbustersEnds Nov. 15.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 966 Showing 19,301-19,320 of 38,692 reviews
  • Rated 5 out of 5 stars

    Very satisfied with prompt service and end results

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hing my tv in my bedroom very professionally..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up on time, cleaned up after themselves and were very knowledgeable. I will definitely use them again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again the GerkbSquad made it easy and painless to upgrade our TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job when they came and mounted the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great service & takes only 30 minutes. I will call again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Depends on the tech...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the service that is provided but with regards to the techs, it depends on whom you get. They are willing to help but don’t necessarily set up the product so that you don’t have issues. I’ve had to call numerous times to have a phone representative tell me how to correct the problem and it’s still not fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install and removal of larger tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my previous 63 inch plasma tv stopped working, and I purchased the sony 65 inch old TV. the old tv was very heavy, and removing that was a challenge, and then slightly different mounting required adjusting the brackets to replace new tv. The install crew was great and very expert, I would not have wanted to do a self install. Well worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv just right! Happy camper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and looks great! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv seamlessly and were accommodating to answering any questions I had. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people and they did a great job. Very helpful. Love the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome guys

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome did a great job very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is absolutely fantastic. They installed my TV and surround sound. They made sure that everything worked and that the area was clean before they left. Both were very pleasant, professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional install they were friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended if TV needs to be mounted in a tough spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install and mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble nailing down an install date, you guys are so busy, dates and time would book really fast: openings would disappear. Did not get my sound bar mounted and my low voltage wire were not hidden because order was not written right in the first meeting. I was not aware that I needed to mention this and that it became an issue. Still not mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that mounted my TV was friendly and knowledegable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek a squad did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing and were attentive when an issue arose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent job!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase and the install! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were great, very professional and knowledgable

    I would recommend this to a friend