Customer Ratings & Reviews

Professional, capable and efficient technicians! Top notch service!

Alex did an AMAZING job! Incredible attention to detail! Very polite and professional! Alex went above and beyond to make sure every safety precaution was in place given the current COVID requirements. ALEX DESERVES A RAISE!!! He is undoubtedly the reason I would recommend Geek Squad to friends and family!

Guys took the time to understand viewing habits and worked with that to align and mount TV at just perfect height

Not only did the guys do the install, they made sure it was to my liking before they left. I had noticed a minor slant when looking from afar. One of the guys knew it would bother me and he did a minor tweak and fixed it for me. The whole process was smooth and they even took care of removal of the box/trash.

I have always wanted to have a big screen mounted in my area the basement the wife rules the rest of the house and it’s ok I got my mounted 85 in nothing else matter! Be happy my friends and get it done right..Salute!!!!

The geek squad agents showed up on time, very professional, and stayed with me until I was comfortable using the remotes, etc. If possible, try and have the Geek Squad themselves come out instead of a third-party vendor

Mounting was tricky but the guys worked thru it and it was perfect

Geek Squad tech Chion was the best! He’s knowledgeable and very patient!

The agents were prompt and setup the tv and devices

Agent showed up on time installed my TV hooked up all the accessories cleaned up very professional and helpful..

The Geek Sqd bent over backwards to make up for misinformation by the sales staff. Sales staff told us the Geek Sqd would come with numerous mounts that we could pick from. We had to buy our own. Sales staff need to know what the Geek Sqd can do and cannot do. Geek Sqd was not familiar with the remote and as a result we were left to figure it our on our own with no instruction book. We are still trying to figure it out.

The Geek Squad Agent mounted my TV & sound bar in a very professional manner. He was very efficient and informational as he installed everything. He made sure to clean up after himself and was sure to not leave a mess behind. He also answered any and all questions (to the best of his knowledge) that my husband asked.

I like my new 65" TV. The young men who set up and delivered my new tv did a great job. They were polite , explained every thing about my new TV. The geek squad are great people that is why i signed up for them to do all my work on my tv's and on my computer . It is well worth the money.

I am loving my new Smart TV and mount that the Geek Squad set up for me. They were very professional and friendly and fast. Thank you Best Buy!

Service was excellent and well worth it for peice of mind when handling a large TV.

The agents were very thorough and explaining. I wish I would have known more questions to ask cause. I was not familiar with fire t. V. Did your job and we're very friendly well tonight

Outstanding service clean and professional installation

the guys were professional and even recomended cost savings tips

The installers were very professional and worked really quickly.

They took care of the product and cared for the home. They communicated when they'll arrive and did not rush installing. They made sure the product was setup before leaving as well. Great job!