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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 968 Showing 19,341-19,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a Great job on the install! Will use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    70" Vizio takes a dump after three years of service, backlighting started going out in November finally died beginning of Febuary. Bought a new LG 70" had geek squad install on a high mounting bracket they had originally installed when I purchased the Vizio from Best Buy. Quick work very professional. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Fast and easy and did their job right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hung my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tvs efficiently and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did excellent service. Actually came a day earlier than scheduled. They practiced Covid safety. We’re very professional and polite. Had my 75” tv wall mounted in less than an hour. Went thru setups and had everything going. Even gave me a quick rundown how to wall mount my Bose Soundbar. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in moved a TV, installed the new TV, did the setup, etc., Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was incredible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came were EXTREMELY nice and so helpful. The TV is beautifully mounted over our fireplace and I couldn’t have asked for better service. I wish I got their names, but I am so thankful for them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we had this done. TV is safe in the room where the boys rough house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy Geek squad mounted my tv perfectly and they are very nice and made sure we are ok with the position of the tv .after mounting, they help us with set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting and Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time knew exactly what to do and efficiently mounted TV to wall and accomplished the initial set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and quick work but well done. Employee was very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys got it done in record time in a professional manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy mounted tv on the wall and I was completely pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we choose this service to install new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    choose the premium mounting and service for 1 year. was the best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precised and Quality Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very professional. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job. The only issue is that the poor guy had no idea what size tv he was mounting and two techs schools have been sent. Had my husband not been home it would not have been done. I know when the appt was scheduled I told them it was an 80” tv. Too big for one person to safely mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soooooo quick!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! They were so quick! And they cleaned up everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guys that did our install were amazing. Just wear shoe covers next time...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was a 10….service dept and Customer ser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting by the Geek squad was a 5, but getting the tv and the customer service, ie Best Buy representatives are a 0. The worst service I have ever had in any kind of deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt and setup the tv and devices

    I would recommend this to a friend