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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 969 Showing 19,361-19,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    The service team was great and did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv on the wall. The gentlemen that came did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted perfectly by geek squad. No damage done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and came up with a creative solution to how to store the original TV (I rent and the owners wanted to keep the TV)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Geek Squad agent was the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service that I have experienced!! The agent was prompt and mounted my TV and reduced the number of remote controls I was using from 3 to 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv mount took less than 20 minutes. I will use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome very nice. They knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers are nice . They did an espectacular installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 Geek Squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very good and knowledgeable good job taking care of setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation, knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Nice guys professional installation Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth action!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount works beautifully and seamlessly. can move with almost a touch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our tech showed us he knew what he was doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no complaints here, the job was done very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad was great and installed my TV as I was expecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv Sony A8H 65 inches with sanus wall mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was the Geek Squad who installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my TV we’re great, and I cannot remember their names but they were awesome friendly warm and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooking up my new HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent today hooked up my printer. He called and asked if he could arrive earlier than the scheduled date beings he was in the area which we thought was very nice of him. He was very pleasant and informative. We need more like him in todays workforce . Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great no issues Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounted TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job. knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value & Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents installed my new Sanus TV mount. They even program my DIRECTV remote to operate everything and make sure my Sound bar was working. I have an appointment to have them out by three other TVs. I highLy recommend Geek Squad. I also had a in-home consultation on how to network and fix other issues I wanted to streamline.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation; fast and quick. Came a bit late but otherwise great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. Prompt, courteous and technical experts. Worth every penny.

    I would recommend this to a friend