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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 972 Showing 19,421-19,440 of 38,692 reviews
  • Rated 3 out of 5 stars

    Geek Squad did not complete job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did not have the correct tools to remove the wall mount. They had to leave, so my neighbor removed the wall mount. They came back and installed new mount and one instead of two tv’s. Now I have to wait for second tv to be installed. Also, they didn’t stay to finish the set top boxes to fully activate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best installation ever! I wish I hadn’t waited so long to do this . Putting my TV on the wall has given me so much more usable space in my home office. Courteous and cleaned up after themselves

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems very sturdy.Mounts easily to wall. Meets our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship and both installer’s were very skills at doing the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary did an excellent job installing our large screen tv and sound system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The mountings were all perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the recommendations from the Geek squad and their wrk wasgreat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was very professional and set up TV quickly. Cleaned up area too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need the service but a little high priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up ok, I thought it was a little expensive. Could’nt have done it my self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an excellent job on the installation and mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks delivered, mounted, set up my TV and explained it's operation. It was fast and very helpful. I could never have done it myself. They took the frustration out of the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shaun from Best Buy did a fantastic job hanging my daughters TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AOK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It required 2 people to install, geek squad made it look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was very smooth and easy. We had a 70” TV installed on our brick wall on our back patio. It took them less than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous and pleasant. Wore shoe protectors, clean up after drilling the hole for the mounting brackets. Took the time to explain the functions of the TV. Could not be better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patient and understanding and cared about the signup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good handled everything on time, installed tv very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job mounting and hooking up all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly agent.. Installed my TV in no time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and did a very professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did all the del mount set up of tv and Sonos sound system after purchasing the 12 year geek squad protection of $179 i only paid $220 for all of the set up. Sweet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad acted on my last minute request and did a great and professional job, perfectly. I had a small window of opportunity and they hit the target - bullseye. Thank you guys for being timely, professional and most of all for getting it done. I will recommend your services all the time.

    I would recommend this to a friend