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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 972 Showing 19,421-19,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my tv and all my devices.very prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony believer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per usual, the Geek Squad has never disappointed. The guys were professional, courteous and did a great job installing my new big screen. Shout out to Robert and Codey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy about the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation!!!! Marcus was very patient and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service and very helpful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the tv very quickly, not more than 20 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job hanging the TV over our fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work Fast quality work and set up looks so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team installed TV and sound bar.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a very neat job and bundled all the connections.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did an OK job but really didn’t work out the multiple remote issues. I want one remote for the connections to work but now I have four that need to be used. One for the tv, one for the sound bar, one for the DVD and the last for the satilite system. He claimed he couldn’t do it because he wasn’t aware of the systems we had. All of that was provided to her squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy with have pros mount my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was grateful to have this service when I saw the amount of work and precision of the Geek Squad technicians when they mount my new 85 inch TV. Its great to have someone else liable with your big TV purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our tv was done so well, the geek squad was superb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful people and friendly, Aldo made sure I understood my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Smart Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount worked perfectly to hold up my television. I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new TV. Great service. The technician was very knowledgeable, professional and spent whatever time we needed for instruction. Cleaned up totally before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer is same one we used before on other purchase. Great in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install two wall mount brackets and Samsung TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian our Geek Squad Tech was great. He was professional, efficient, knowledgeable, and left the work area as clean as he found it. We were extremely happy with the service performed by Brian.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech person was excellent . His work was wonderful and he was very patient showing my mom how to work the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lone agent sent to wall-mount my 65" TV did his best, but had to seek my help to lift the TV in place. This was not his fault. He worked with the mount to get the TV in just the right place. He then showed me the various options and made certain the TV was set up correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad done a fantastic job and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nesasary service for a Senior citizens.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable, was on time, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect way to hide the wires.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew were professional and really know their stuff.

    I would recommend this to a friend