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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 973 Showing 19,441-19,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service and Installation was great! They are always very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and good communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad that I purchased this service vs trying to install TV mounts myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience. Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was superb. Did an awesome job. Everything went perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Third party installers, not Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an 85 inch from Best Buy. Beautiful TV. But when? They send out installers. It's not the Geek Squad. They sub their workout to third party people. 220-year-old showed up 3 months experience. The guy started drilling holes in my walls. Looking for studs instead of using a stud finder put 10 holes in my wall. They didn't have the proper anchors. They didn't have the proper tools had to supply everything. Took the bolts to my fifty five inch that I was gonna hang in another room and the guy kept on saying he's gonna bring them back But he didn't when I called Best Buy. I was told that they don't have bolt packages there and that I could return the TV if I wanted. New bolts makes 0 sense. Best Buy has a great selection. But for $250. I really want professionals coming out to my house. Not to people that I have 2. Weeks training. They do 1 week in school and the rest they do on your house terrible program. Once you buy that t, v, you're on your own. Higher real installers, that's my device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional and cleaned up after installation of tv's and shelf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Service guys were great! Fast install and very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new 75” TV for my basement. I was very pleased with the Geek Squad install. I’ve never had a cleaner looking connection! There are no visible cords to any of my devices. I was able to add on some clean up on other TV’s in my new home also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted all my TVs (7) and was very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is an awesome size for the size of my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great instal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Did a Great Job Installing my tv...Very Good Knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to devices. they were very courteous and delivered a lot of information about how to operate my AV systems. Good guys and good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star work! Would recommend highly. Very professional and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and setup went without a hitchhitch. Easy to schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sebastian and partner did a fantastic job thank you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent. He set up my TV and got me hooked up o ATT Uverse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This worked perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took the Geek squad 10 minutes and my new TV was mounted. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a outstanding job. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed wall mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick installation and also made sure it was level

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV not working. Screen was frozen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young service techs were the very best at solving an ongoing problem, and they "set up" TV as it should have been when I purchased TV. That man said he didn't know how. So, I did my best to set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team mounted tv and all devices in a timely manner.

    I would recommend this to a friend