Customer Ratings & Reviews

Arrived promptly, installation and set up were drama free

The install was very pleasant and professional. They answered many questions and concerns about install. I will definitely be getting more work done by the Geek Squad.

They were friendly and courteous with us. They did a good job, but they are not consistent with communication and follow up. There was an issue with the setting up of the equipment and they let their superior know about it. We were supposed to get a call which we didn’t, so we called and they were aware of it . They were supposed to get back with us and we are still waiting not very pleased with that.

Did great job. They were on time and got my tv up and running within 1 hour

The group of three agents, Dill, Blade and Zack did a great job setting up my new TV and getting it connected to my network and showing me how to use many of the key features. Well worth the money to have them set up and install the tv mounting bracket.

Great job. Was done very professional and clean. Happy with service

Friendly, efficient and knowledgeable! Love the Geeks!

The guy was quick to install MY t.v. on the wall and done a great job.

The agents were very professional and thorough in installing the TV and connecting it to our other devices. They were also very patient in explaining how to use the remote and settings.

Did a good job setting everything up with no issues.

The tech team was profession and did an outstanding job.

They were good at what they did but was in a hurry to leave when we still had questions that were not answered, i guess since they had gotten paid they were ready to leave, not very professional. Would like to have someone more educated in dealing with the public next time.

Jorge and Connor were excellent, great teamwork, fast installation

Very professional, very friendly. Exposing the functions.

Our Technician arrived on time and took care of your needs. He was very professional and provided great customer service. He ensured the area was clean prior to leaving and made sure all questions were answered. Great service

I was very satisfied with the work ethics, mannerism as well as the professionalism exemplified by the Techs. Their performance was accurate, they had the proper tools on hand to perform the task, in my opinion, this speaks volume of the company( Best Buy) they represent. I was totally satisfied with the work done and I am enjoying the installation.

The Geek Squad, Alex, was great mounting the tv's on the wall. He was courteous, answer all my questions, took his time to make sure that the tv's were mounted the right way.

Very pleased with Geek Squad installal of Samsung 75 in TV . Neat job & everything worked well .Price is reasonable & 90 day guarantee.

Very friendly and professional service. Done in a timely manner

These guys were awesome. Very friendly and knowledgeable. Great