Early Black Friday Deals & DoorbustersEnds Nov. 15.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 975 Showing 19,481-19,500 of 38,692 reviews
  • Rated 5 out of 5 stars

    Efficiently installed and work area cleaned up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!! I would recommend this group to anyone and everyone needing a television and soundbar installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted very well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job hanging and setting up our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, mounted the TV and configured everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great advice from installer on routers , saving money streaming etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick, the guys were professional. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Guy did great but my HDMI cables were to short and he was out of them on truck install still not complete I think it would be great if a Geek Squad Guy was available in store for consultation when buying like products for recommending correct add ons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great work, we kind and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and very good work. We are very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a complete an easy installation well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting was grest

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and connected all devices. Everything good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These installers are incredible. I would highly recommend a home consult and professional install if you are going to be putting a few items into your house. They spent hours efficiently installing the TVs and Sonos system and patiently helped us set up the apps with us so we understood how they worked. Greatest team ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Setup Done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice people, and set up was quick. Only issue: I was told to call with any problems, and there was a sound issue that I called about twice, and ended up fixing myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job with the installation couldn't be more happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a job well done! The guy was pleasant and thoughtful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was beyond great he installed and explained everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy professional results would have them work for me again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lone agent sent to wall-mount my 65" TV did his best, but had to seek my help to lift the TV in place. This was not his fault. He worked with the mount to get the TV in just the right place. He then showed me the various options and made certain the TV was set up correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was friendly and clean. They mounted the TV beautifully and then helped connecting all of the other media . Everything is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The truth!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did they know how to install the units they were extremely friendly almost like family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guys they are experienced know there stuff friendly too

    I would recommend this to a friend