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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 975 Showing 19,481-19,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD did an outstanding job installing the media components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service maintenance guy came to home and installed mount device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They explained things well to us. They were very efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems very sturdy.Mounts easily to wall. Meets our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was clean and looks great. Happy with the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent, glad I spent the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The isntall crew did a great job and were very quick and effective.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it was installed by a third party installer, it was easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job by Geek Squad installers, on time and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy mount as it was on a regular wall with no challenges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expertly installed all home theater upgrade items without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, easy to schedule. Installers were professional and ensured TV was installed per our requirements. Would definitely used Greek Squad installation services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid and installed quick

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job, very efficient and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient installation, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that put was TV up was very sweet and helpful. I would highly recommend him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new 65" TV. The young men who set up and delivered my new tv did a great job. They were polite , explained every thing about my new TV. The geek squad are great people that is why i signed up for them to do all my work on my tv's and on my computer . It is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gentleman did a great thorough job were on time with no mess

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek or no Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store crew is great, but the sub-contractor they used for TV installation was not great. The communication between myself and their office goes beyond what one would expect from someone representing Best Buy. In the middle of my call with the operator she told me she had to go because her shift is up and someone else would call tomorrow. What kind of customer service is that?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLED MY TV QUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS MOUNT MY TV, DID A GREAT JOB INTALLING MY DEVICE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were superb in mounting the wall mount and installing the new tv, they explained how to work the new tv, and everything the new tv did for us. The only reason it’s not a 5 star review is because we had 2 previous no call/no shows from 3rd party installers….highly recommend geek squad for all installs….they really need to get rid of the 3rd party installers

    I would recommend this to a friend