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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 976 Showing 19,501-19,520 of 38,692 reviews
  • Rated 5 out of 5 stars

    Very Professional Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech's were very efficient and friendly. They explained how the Samsung smart remote worked and they helped me setup our streaming services. They were thorough and weren't rushed to get out. They wanted to make sure I was comfortable with the installation and operation of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very professional and helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agents were very thorough in the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat TV installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were excellent the job looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service a lot of knowledge and friendly persons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arturo did a great job setting up and mounting the TV and soundbar. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV not working. Screen was frozen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young service techs were the very best at solving an ongoing problem, and they "set up" TV as it should have been when I purchased TV. That man said he didn't know how. So, I did my best to set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient. It's totally worth the money you pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices. He also showed us how to work the remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted. No issues and pleased with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who installed my home theater were wonderful! They provided excellent customer service. They were extremely knowledgeable and efficient. Very much appreciated them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone can use a geek sometime!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon mounted TV on bedroom wall, suggested the correct height and ran the wires behind the wall. Looks great. I could not have lifted the 40” TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team does such a great job reviewing the job and then carrying things out seamlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, and were fast and helpful on start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time a did an excellent job in setting up TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived with TV and Sound bar. The unpacked and mounted TV to wall bracket and connected soundbar. Then they connected my satellite service and streaming services. They instructed me on operation and had me practice. When they left they took packing material and old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad delivered and installed my new TV. They made sure I was connected to the streaming device -- and then verified I knew how to use the remote control. The service was premier! I am having them return to set up my wireless speaker system. Well worth the purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and quick. They walked me through the setup of my tv after mounting it on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its has a very sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installing the tv was very professional and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff who set my tv up were friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed everything and had professional service.

    I would recommend this to a friend