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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 977 Showing 19,521-19,540 of 38,692 reviews
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job getting my new tv attached to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and sound bar same day I had other service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was a 10….service dept and Customer ser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting by the Geek squad was a 5, but getting the tv and the customer service, ie Best Buy representatives are a 0. The worst service I have ever had in any kind of deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Quinton were very friendly and did a great job! They communicated great on arrival time. I'll reccomend Geek Squad to anyone. The third party was suppose to install 3 weeks prior and never called and didn't show up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled installation on brick (with surface add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I booked Geek Squad since the idea of installing on a brick surface seemed very daunting. The brick surface is a separate add-on service to the advanced package. Altogether it was a bit expensive but seemed worth it to have it professionally done. The two squad members very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each guy took the time to make sure that it was put in the proper way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One expert was able to install with new brackets. Only issue was Xfinity which the installer fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install two wall mount brackets and Samsung TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian our Geek Squad Tech was great. He was professional, efficient, knowledgeable, and left the work area as clean as he found it. We were extremely happy with the service performed by Brian.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up TV and connected it to the sound bar and remote for Comcast. Done very quickly and answered questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have Best Buy do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Careful and considerate. Everything works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted and set up quickly with allowing time for questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad team arrived within the specified window and took care of the complete installation of the mount and my television. They were extremely professional and friendly. Following the installation they were very helpful in working with me to set up the Roku and all of the apps. I would never have been able to do this alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power kit I ordered on 7/30/91 was too big for my project, luckily John and Phillip had a smaller power kit in their truck, so I bought that with it's installation and John returned the large power kit to the store however, I am now charged for the installation TWICE ($49.99 each), and I AM STILL WAITING FOR MY REFUND OF $49.99!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mother-in-law very satisfied, so that says it all!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted perfectly, mother-in-law very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady techs did an excellent job of installing our tv and they were very helpful with questions and with providing information to use our products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technician outstanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who mounted my new television was the best of any of the Best Buy Geek Squad who has done work in my house. Very efficient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks TV install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great!! Perfect setup Highly recommend you consider them for your installation… Oh and the TV is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounted two tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the service in and out in no time. Big difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a great job with setup. Were very helpful and friendly

    I would recommend this to a friend