Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did a great job getting my new tv attached to the wall.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
Things went great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted my tv and sound bar same day I had other service
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was a 10….service dept and Customer ser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mounting by the Geek squad was a 5, but getting the tv and the customer service, ie Best Buy representatives are a 0. The worst service I have ever had in any kind of deal.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dan and Quinton were very friendly and did a great job! They communicated great on arrival time. I'll reccomend Geek Squad to anyone. The third party was suppose to install 3 weeks prior and never called and didn't show up.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Handled installation on brick (with surface add-on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I booked Geek Squad since the idea of installing on a brick surface seemed very daunting. The brick surface is a separate add-on service to the advanced package. Altogether it was a bit expensive but seemed worth it to have it professionally done. The two squad members very professional and helpful.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They were great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Each guy took the time to make sure that it was put in the proper way
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Quality Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One expert was able to install with new brackets. Only issue was Xfinity which the installer fixed.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install two wall mount brackets and Samsung TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brian our Geek Squad Tech was great. He was professional, efficient, knowledgeable, and left the work area as clean as he found it. We were extremely happy with the service performed by Brian.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up TV and connected it to the sound bar and remote for Comcast. Done very quickly and answered questions.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Have Best Buy do it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! Careful and considerate. Everything works perfectly!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did an excellent job and answered all of our questions.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did an excellent job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was mounted and set up quickly with allowing time for questions!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fantastic service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Geek Squad team arrived within the specified window and took care of the complete installation of the mount and my television. They were extremely professional and friendly. Following the installation they were very helpful in working with me to set up the Roku and all of the apps. I would never have been able to do this alone.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Efficient and knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power kit I ordered on 7/30/91 was too big for my project, luckily John and Phillip had a smaller power kit in their truck, so I bought that with it's installation and John returned the large power kit to the store however, I am now charged for the installation TWICE ($49.99 each), and I AM STILL WAITING FOR MY REFUND OF $49.99!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
mother-in-law very satisfied, so that says it all!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was mounted perfectly, mother-in-law very satisfied
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Service techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lady techs did an excellent job of installing our tv and they were very helpful with questions and with providing information to use our products.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad technician outstanding.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician who mounted my new television was the best of any of the Best Buy Geek Squad who has done work in my house. Very efficient and helpful.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geeks TV install was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great!! Perfect setup Highly recommend you consider them for your installation… Oh and the TV is excellent
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Mounted two tvs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with the service in and out in no time. Big difference
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The did a great job with setup. Were very helpful and friendly
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
