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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 980 Showing 19,581-19,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service clean and professional installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended if TV needs to be mounted in a tough spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble nailing down an install date, you guys are so busy, dates and time would book really fast: openings would disappear. Did not get my sound bar mounted and my low voltage wire were not hidden because order was not written right in the first meeting. I was not aware that I needed to mention this and that it became an issue. Still not mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys who hook up the my tv on the wall did a g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who hook my tv over the fireplace did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV in no time! Great work! #GEEKSQUAD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean, accommodating, professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys took the time to understand viewing habits and worked with that to align and mount TV at just perfect height

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed me everything I needed to enjoy my big TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount is sleek and movable and highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee of the Month/Year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very detailed workmanship. Got it right the first time. Polite and professional. One of the best service experiences I have had to date. Naijah was terrific!! He should be employee of the month/year!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for value well installed no hassle clean work.Good work from geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, capable and efficient technicians! Top notch service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was in a hurry to leave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good at what they did but was in a hurry to leave when we still had questions that were not answered, i guess since they had gotten paid they were ready to leave, not very professional. Would like to have someone more educated in dealing with the public next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick and clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the installers! Very professional neat and clear and gave great instructions on how to use the TN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and did a great job! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work completed was quick and efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew showed up on time. Crew was knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek a squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing and were attentive when an issue arose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gerk Squad mounted my tv and the wall mount is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew supervisor was knowledgeable, helpful, and very courtious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Guy did great but my HDMI cables were to short and he was out of them on truck install still not complete I think it would be great if a Geek Squad Guy was available in store for consultation when buying like products for recommending correct add ons

    I would recommend this to a friend