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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 981 Showing 19,601-19,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys where on time and very professional in their work. Quickly mounted new TV and set-up TV and remote. Fully explained functions of TV and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING SERVICE all around!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome! I am what "some" people might refer to as being overly picky. The Geek Squad hung my Sony 77" & 65" televisions and Sound Bar perfectly. They were extremely patient & while I was trying to determine the best height to hang it. I will continue to use Geek Squad for my future technology needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, used a few times now. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents were knowledgable about the setup and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and secure install by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers came to my apartment on time, and mounted my TV within 15 minutes. Easy, fast and great quality work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy & professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very convenient, they did a fast and clean job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very knowledgeable and professional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very impressed with the Geek Squad every time they have come to our house! The initial investment to sign up to have them has been WELL WORTH IT!! They remain in contact with you through all stages of the purchase, arrival date/time, and follow through. A GREAT investment! Thank you to Best Buy for hiring great employees!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informed quick and thorough… polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and friendly. Also they were fast and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got both mounted and look great. I'm very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad acted on my last minute request and did a great and professional job, perfectly. I had a small window of opportunity and they hit the target - bullseye. Thank you guys for being timely, professional and most of all for getting it done. I will recommend your services all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed TV mount effortlessly & quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted the TV came back to 'fix' a mount. The brick had cracked and the bracket had come loose. They let me know when they'd arrive and they were on time. Nice time with them, and it's fixed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and Quick Service but a Few Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service but issues weeks later Sound bar all of a sudden doesn’t want to work with some but not all streaming channels. Can’t tell if it’s the bar or Apple TV also installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting Large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by Geek squad in wall mounting the TV and adjusting soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He went above and beyond for the installation of our television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game room glory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this wall mount. Now my game room is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was as expected for this situation including the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome! They went above and beyond for the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was friendly and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and setup. Agent was extremely helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, they mounted and connected everything with no issues

    I would recommend this to a friend