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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 982 Showing 19,621-19,640 of 38,692 reviews
  • Rated 5 out of 5 stars

    So helpful with tv and web cam installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very nice customer service. Installed tv and web cam in business conference room and recommended additional products to achieve desired results. Patiently explained settings and how to navigate the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Geek Squad agent was the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service that I have experienced!! The agent was prompt and mounted my TV and reduced the number of remote controls I was using from 3 to 1.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Florence Geek Squad, ROCKS!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third trip was successful!!! Extremely professional staff!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and excellent professional mounting installation!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount, nothing fancy, gets the job done. Basic options - move TV left or right, or tilt up and down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed TV mount effortlessly & quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted the TV came back to 'fix' a mount. The brick had cracked and the bracket had come loose. They let me know when they'd arrive and they were on time. Nice time with them, and it's fixed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t see myself shopping anywhere else for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV fast and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So two technicians came with the TV within the alotted time frame. They attached the mounting bracket to the wall, attachedand set up the TV, and reviewed all of the functions with me. And it was all included with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete scope service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were good snd efficient. Could not provide all services that had been scheduled by Best Buy sales representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, easy to schedule. Installers were professional and ensured TV was installed per our requirements. Would definitely used Greek Squad installation services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DIDN'T FALL OFF THE WALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instillation was great. Two people arrived to install my 65" TV. Very fast and professional. I could have hung the TV but if I did it it might have fallen off the wall. The installers knew what they were doing and had all the necessary hardware for the project. They also removed my old MONSTER 60" TV...very happy with the service would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technicians did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting bracket for TV, the mounting bracket is built to withstand the variety of options you have to swivel TV sideways or up an down. I would recommend this TV mounting bracket. The install was done through the geek squad, it seemed to be installed with ease. We are impressed with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee of the Month/Year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very detailed workmanship. Got it right the first time. Polite and professional. One of the best service experiences I have had to date. Naijah was terrific!! He should be employee of the month/year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting (TV Connect and Setup Included

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad techs were great and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV properly and connected all devices. Not only that but the two guys ensured that all the smart apps were working properly as well- had an issue with the airplay on tv + wifi. Stayed 20+ min after mouthing to help solve issue. Will use Geek Squad every time going forward for mounting services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great holds a 75 Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great holds a very large Sony television wall mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed professionally and on timr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed professionally. Made sure we were able to know how use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time and did an excellent job installing my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time the Geek Squad came for their install, 8 people showed up, each taking a TV and each taking over a room in the house where they provided their magic. That was a lot of people each working in unison and getting the job done.

    I would recommend this to a friend