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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 982 Showing 19,621-19,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    they did it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an old Samsung, they mounted it perfectly..it was done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aaron did another amazing job of installing my TV'

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another amazing job done by Aaron. Great job as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use.Screen has great clarity. Would recommend to freind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and did a great job! Would use the service again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast very knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure tv and fire stick was peared with each othet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Geek Squad did a great job installing my tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and knowledgeable techs that answered all my questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly and courteous with us. They did a good job, but they are not consistent with communication and follow up. There was an issue with the setting up of the equipment and they let their superior know about it. We were supposed to get a call which we didn’t, so we called and they were aware of it . They were supposed to get back with us and we are still waiting not very pleased with that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alain was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alain was friendly, knowledgeable and went beyond a simple installation and setup. He ensured that we knew how to operate the new controls and that we were comfortable with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came to my house was extremely professional and helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team and work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well together and installed things correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was professional, knowledgeable and thorough. Wouldn’t make a purchase of this size without a comprehensive professional installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two visits to get everything up and running. Very satisfied now that the tv has been mounted and connected to cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service . The agent installed my tv, all my other devices, showed how to work the tv and helped me download apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great. Set up everything and cleaned up any mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides great communication & service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was punctual and very kind. Personally, I wasn’t present but they updated me via text on everything that they were doing and I believe that is great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted as per request and assisted in reboot of service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and nice. Did the installation very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy was great. Professional, courteous and knowledgeable. I would definitely recommend him again. In fact, he scheduled another Geek Squad visit to my other home on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all the devices.

    I would recommend this to a friend