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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 983 Showing 19,641-19,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    excellent device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money I’ve ever spent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to have Geek Squad install your tv and mounting system ask to speak to an installer while your in the store. They recommended all of the right accessories so that I didn’t purchase the wrong items. Installation was spot on and the crew was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members that hooked up our new tv were excellent. On time and were very informative about our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Redo-installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came for the redo installation were exceptional. Very professionally corrected what was a really bad initial install from a different contractor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek crew were helpful an efficient. Will call if I have an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful with tv and web cam installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very nice customer service. Installed tv and web cam in business conference room and recommended additional products to achieve desired results. Patiently explained settings and how to navigate the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came over were professonaland answered all our questions and were quick but not in a way you feel rushed. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time at my home and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv he was friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 77 S90D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very professional. Highly rate the Geek Squad guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary Investment for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of the install and maintenance plan can only be described and excellent. The Sony 85" TV, Soundbar and Speakers became a completed project in just a couple of hours, and the follow up service is great. Got to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation of TV and hookup to stereo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the new OLED TV. Then they made sure that the stereo system which is controlled by the master remote was operating and also showed me how to use the DVD player. They were patient, which I appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them install and wallmount a 65 inch curved TV. They did a nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad delivered and installed my new TV. They made sure I was connected to the streaming device -- and then verified I knew how to use the remote control. The service was premier! I am having them return to set up my wireless speaker system. Well worth the purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were professional and knew how to install. cleaned up after

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 stars because they were 3 hrs late

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave them 4 stars only because they arrived 3 hrs late due to their previous appt other than that they did great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Bomb ! Love It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and Ahmed were great; they work the geek squad out of SugarLAND, TX., so get them if you can! I have always been very happy with the Geek Squad and keep the Total Tech protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Suggested. I replace my wall mount with a stronger one. The only one they had on the truck was the most expensive one. That was a little disappointing, but otherwise I was completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and fast wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad wall mounted my a80j tv and also connected my soundbar and subwoofer. Very courteous and polite and knew their stuff! Highly recommend becoming a total tech member for premium service and warranty peace of mind for expensive equipment! Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech's were very efficient and friendly. They explained how the Samsung smart remote worked and they helped me setup our streaming services. They were thorough and weren't rushed to get out. They wanted to make sure I was comfortable with the installation and operation of the TV.

    I would recommend this to a friend