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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 985 Showing 19,681-19,700 of 38,692 reviews
  • Rated 5 out of 5 stars

    Mounted TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Quick, perfect and very professional !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. Great job with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional people , can't ask for more . Thank you for service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was professional, efficient, friendly, and effective. Everything was done (and working properly) in short order.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV just fine. The were able to tie the cords behind the TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive and not to recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive and not really professional. But ok. The tv is mounted at the wall and still hanging.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and install my 83' TV and sound bar system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mech. knew what they were doing and were professional in every respect of their work. I found them friendly and made sure I understand what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting the tv and hiding wires!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy's who installed my 65 inch LG TV truly incredible!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mounting great, connection not so great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents that mounted tv are knowledgable with a basic setup and wiring. We have a new build home and cat6 wiring and it was installed incorrectly. We had a seperate home audio team home re-install tv correctly. The actual mounting on the wall was great, but the connection was a different story.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very responsible and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was delivered and set up in home and old tv hauled away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done for wall mount. Had my own mount and still no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kids tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put up my children’s 55” tv on the wall. They did a good job and was quick about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The “Gold” standard!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were prompt, knowledgeable, courteous and performed an excellent mounting and setup of my new Oled Sony TV!! Have used the Geek Squad several times and TY continues to maintain that “Gold” standard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good wall mount unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount works well and holds tv securely. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job. Set up set and cleaned up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful. Very knowledgeable and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I for a big 77 inch TV that I needed mounted in a difficult, tight spot in my basement. I was planning to do it myself, but chickened out in the end… I’m glad I went with the Geek Squad instead, because they made it look easy, and did a brilliant job with the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and did a great job hanging my tv and explaining everything. They were professional and friendly

    I would recommend this to a friend