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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 989 Showing 19,761-19,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guys they are experienced know there stuff friendly too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional installation, answered my questions. were very careful mounting tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instillation of the new 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 55 inch TV is brighter, sharper and overall best TV in the house. It was installed by Geek Squad. They arrived on time and followed covid-19 guidelines while at the house. They worked quickly and cleaned up after themselves. Nice to have this service to professionally install the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD mounted the NEW TV quickly & effectivel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD removed the old 75” Sony TV and mounted the new 77” Sony TV. Did va great job in reasonable time. My wife and I do still need help with using the remote, can the GEEK SQUAD expert return and help us use the remote effectively ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional and knowledgeable. Their communication was exceptional. I had a very positive experience and, I’m appreciative on how they handled my appointment with professionalism and care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy professional results would have them work for me again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was beyond great he installed and explained everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and job by the installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great television with vivid color which I prefer. The geek squad did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was very informative and willing to make sure we understand how use the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job with the installation couldn't be more happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the fastest and neatest service I've ever seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television very quickly, t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is an excellent team of people and very knowledgeable of their job. The Geek Squad ask questions to ensure you are satisfied and give great at advice concerning your particular order. Thank you Geek Squad for giving absolutely great services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tell squad was amazing friendly quick and knowledgeable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Florence Geek Squad, ROCKS!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third trip was successful!!! Extremely professional staff!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a breeze!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't remember the installer's name, but he was so helpful, friendly and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and sound bar same day I had other service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff who set my tv up were friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and knowledgeable in installing and setting up my new SONY TV. Being a Total Tech member, they also hauled away my broken, less than 2 year old 50" Samsung! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were great. Very patient and willing to answer questions. Put up with my butting in. Took suggestions when it was necessary. They took there time and installed the TV correctly so it will work with my other equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job getting my new tv attached to the wall.

    I would recommend this to a friend