Customer Ratings & Reviews

TV was mounted perfectly, mother-in-law very satisfied

on time knowledgeable friendly did great around job

The installers arrived within the specified time frame and installed the new TV. They connected my external speakers and services/ devices and patiently went through the TV use instructions. They made sure that everything was working and that I knew how to access features. They worked efficiently, were friendly & polite.

They did a great job getting our tv hung right where we wanted it!

agents mounted TV and kept my computer working too.

The power kit I ordered on 7/30/91 was too big for my project, luckily John and Phillip had a smaller power kit in their truck, so I bought that with it's installation and John returned the large power kit to the store however, I am now charged for the installation TWICE ($49.99 each), and I AM STILL WAITING FOR MY REFUND OF $49.99!

This tv makes me feel like I’m at the movies every time. It’s great for watching football. They installed in the perfect place and helped us to make an informed decision about placement

Geek Squad mounted my Samsung Q90T 85" TV on this mount - It is excellent! and the Samsung is Heavy (138LBS) but the adjustments on this mount can be made easily with a couple of fingers - tilted slightly down or swing it out to connect cables. Plus this mount is heavy-duty, for just this kind of TV 5 Stars!

I did need to contact the squad after installation for an issue with my TV. My call was answered and I was directed to the Samsung site. Hulu had been dropped from my choices on the TV. When I went to you tube, I found the solution to this problem was to hold down the power button to reboot. All's well now.

Excellent service i cant remember his name but he was in and out and professional

They were very professional and friendly! On Time!

Very professional and efficient. It's totally worth the money you pay.

Small issue with initial tech making the speaker wires too long, and appeared one was touching another which kept forcing receiver to go into protect mode and turn off. Was quickly remedied when tech trouble shot the issue.

The agents did a great job installing the mount and tv!

They did a good job of installing a TV that we also could have installed ourselves. But would not use them for appliance delivery or installation again.

The Best Buy Geek Squad team arrived within the specified window and took care of the complete installation of the mount and my television. They were extremely professional and friendly. Following the installation they were very helpful in working with me to set up the Roku and all of the apps. I would never have been able to do this alone.

Highly recommend using the Geek Squad for mounting your next 65" or larger tv. They were very professional, had all the tools with them and were quick to mount my new tv. This is a 2 person job so they brought 2 agents to complete the job, very satisfied!

Did a great job of unpacking and setting up my frig..

Installation seemed a little rushed, but Jeff was super helpful and left his card in case we had more questions. We were hit with a fee that was not told us upfront when we bought the TV, but we didn't want to install the TV ourselves.

The agents mounted it perfectly and connected it to WiFi. They were on time and efficient ♥️