Customer Ratings & Reviews

The Squad did a great job installing my new Sony TV.

I think the TV and mounting crew ALWAYS go above and beyond! They do so much more than you think they are going to do and actually seem like they care which is hard to find nowadays.

The agents were very efficient and knowledgeable in installing and setting up my new SONY TV. Being a Total Tech member, they also hauled away my broken, less than 2 year old 50" Samsung! Great service!

It all starts with Zack who is more than attentive when it comes to what I am trying to accomplish. Once he gets done BJ installs and makes it come together perfectly. The ONLY reason why I do all my business at Best Buy is because of Zack and BJ (Blair). Never ever let them get away, they are the best!

Since I am almost illiterate on tech issues, I was so grateful that you sent the same tech to finish our job. He was knowledgeable, efficient, and friendly. I hope all your techs are like him.

Came over and were very professional and clean. Very good

came in did a very good job hanging my tvs, excellent work

Tv is great, installation amazing, technicians really good but my remote control is not working and I went to the store and they told me to buy a general one (works for samsung) and call Samsung to ask for a new one. What? I paid additional for the Best Buy service package

Unreal. They all knew what they were doing. Thanks.

Showed up on time. Installed quickly. Professional and helpful.

Showed up on time. Installed quickly. Professional and helpful.

Installation went as it should. Easy and fast!Great crew!

Satisfied with delivery and mounting of my new 65 inch Sony TV

Great service and excellent job! Timely done and great setup!

Brittany was awesome from Lafayette! I really am on the fence still with this purchase and the whole process since I did make it. Brittany at least kept her word and mounted the TV while offering numerous options and communicating very well

Everything was great. From booking, being on time, bringing what I needed. Putting up my TV on the wall and setting it up. He checked I was happy with it all. And he was really quick.

The agent’s were on time and professional and were out in no time.

The job was some professionally and looks really good.

but was surprised that hanging it up over my fire place was a $200. charge. over the Premium install I paid $49.99 for.(reduced for having Total Tech.) Reg. price for install was $149.99 But the techs was very expert at what they do. Had it up in a hour, that included moving my bracket up for the bigger 65" tv.

Installation was done very professionally. Geek squad was great.