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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 992 Showing 19,821-19,840 of 38,692 reviews
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. On time. Clean. One of the best parts of my move in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large screen wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and securely holding my large screen tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good new total tech support better than old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The independent contracted agents set my TV up just fine. However, they went through the set up so fast, that I was left with questions about any adjustments I might want to make. Plus, I later became frustrated when I realize my "new" Total Tech coverage would have paid for such mounting, IF I had purchased a couple of weeks later. Good benefit for others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were awesome. Super friend and knowledgeable. Knew what they were doing and took time to explain the new tv set up. You cannot go wrong using Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were reliable and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the guys that come out were amazing and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs that swapped out my outside tv and soundbar were very professional. Did a great job. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that installed our YV on a wall mount was awesome!! Very knowledgeable and considerate. He worked non-stop on the task at hand. Answered all of our questions, demonstrated how to operate the TV, and hooked our cable box and our dvd. Just wonderful service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyree was my Geek Squad rep. He mounted my TV and sound bar. He was fast, a perfectionist, and most of all very professional. He takes pride in what he does and is VERY informative. Kyree went above and beyond and did an excellent job! Because of his service, I would give the Geek Squad a perfect NPS (net promoter score).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation done in a timely, thorough and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees that arrived to install my 75” tv were wonderful. They arrived on time, did a fantastic job. Left the area clean and set up the smart tv for me including my prime video. Have hired them to come back and set up my sound system. Can’t wait. Definitely worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired Best Buy to hang my new 82" TV and to my surprise the on line booking was easy and worked well. The guys that showed up were on time, clean and did a great job! I will use this service again. My only reason for not giving them 5 stars is that the TV is not flat on my wall, it's leaning forward due to where and how they attached the box to the back. If I knew then what I know now I would have had them put the box in a different location so the TV sat flat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very profesionals. Thanks geek squad , quick process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad was very professional and safety conscious from the pandemic. They also wore plastic booties so as to not dirty my floors. They answered all my questions clearly and even closed some holes in the walls from the previous install. They set me up nicely for my entertainment needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rock It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and efficient service from the Geek Squad. They arrived, figured out how to work with the space I had, set it up, gave me pointers, removed my old TV and the package and were gone with a smile. I am very thankful for old time type professional providers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend Geek Squad for TV installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend Geek Squad to do the install on my 85" TV. With such a big TV, you gotta have 2 or 3 sets of hands to get everything bolted in, lifted and configured right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on Geek Squad to get the job done! They are punctual, polite snd the most qualified crew in town. When I call The Geek Squad, I know the service will be the best available in Houston. That is why I keep renewing my Best But Geek Squad contract each year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was professional, knowledgeable and thorough. Wouldn’t make a purchase of this size without a comprehensive professional installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient and were very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad wins again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was part of the TV purchase promotion and being a Tech Support member was a sweet deal. The Squad was on time, personal and very thorough. They got to the task quickly and finished up in good order. Excellent review of new TV features and left no questions unanswered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great and did a perfect job with the installation.

    I would recommend this to a friend