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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 993 Showing 19,841-19,860 of 38,692 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mount is awesome! Easy to install and very sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting and Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time knew exactly what to do and efficiently mounted TV to wall and accomplished the initial set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with Geek Squad; great install service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a large (55 inch) TV and made an appointment for Geek Squad to mount it to the wall using a Rocketfish wall mount. They did a great job! They were super helpful and patient, asked me exactly where I'd like it installed, and made sure the TV was centered between the windows and was a good height for viewing. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a complete home entertainment system for the whole house from Best Buy. We are completely satisfied! Everything was installed by the Geek Squad. The system included 2 televisions with surround speaker systems and built in wall speakers plus additional Sonos One speakers for the other rooms of the home integrated together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Redo-installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came for the redo installation were exceptional. Very professionally corrected what was a really bad initial install from a different contractor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 75 inch was mounted on wall as scheduled and looks fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did the work for me were great. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service for the mechanically challenged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On two different occasions the Geek Squad have mounted and installed my televisions. They are knowledgeable and gifted problem solvers who are also handy with their tools. They courteously listened to my concerns and patiently helped me get everything set up correctly and the way I wanted it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service ever !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they hang the tv very fast. Bestbuy is the best !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV'S and the Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with my purchases and the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was so nice and put my tv and show me how yo use it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a text the service men would arrive at 2:05 pm. They showed up at 12:30pm. We were not ready for them and they came back at 1:30pm. The tv mount was put up ok but after they left the tv did not work properly. Apparently the wiring was hooked up wrong. I reconnected the wiring to get it to work properly. Not worth the $250 they charged. Best Buy is not what they used to be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed wall mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Best Buy's Geek Squad is amazing. They do outstanding work and are committed to getting a job done properly and thoroughly. It is because of the Geek Squad that I only buy all needed technology products at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very friendly crew. So glad I made this decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squard came on time and was in and out in 40 mins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an exceptional job! He even taught us how to use the TV features on our other TV that we purchased from Best Buy a few months ago as well as this new TV. They were very friendly, wore the appropriate PPE and observed the social distancing. The install went quickly and we are extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He knew his work .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had the knowledge and experience to install my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys where on time and very professional in their work. Quickly mounted new TV and set-up TV and remote. Fully explained functions of TV and remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came out to install did a great job. They were very knowledgeable and professional.

    I would recommend this to a friend