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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 994 Showing 19,861-19,880 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time to install my new 58" tv , purchased elsewhere. They installed a new mount, then installed the new tv on the mount. They were friendly, professional and knew what they were doing. Well worth the installation fee. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our crew was timely and professional and very competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were super friendly and helpful! Got in quick, didn’t leave a mess, and made absolutely sure I didn’t need anything else before they left. Definitely a top customer service experience. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and it has worked out great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Smart TV: we catch all Of our shows across Disney, AppleTV, Netflix, Hulu, HBO Plus and Amazon. This TV offers the full gamut. Also, it has been fun to livestream “Club Quarantine” with DNice on it. Geek Squad came and integrated the sound bar and our cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service was excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was excellent new exactly what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for size of my room and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very prompt and professional installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mounting of OLED TV and Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents efficiently removed the 65" TV and Soundbar from the boxes they were shipped in and adeptly mounted them onto the brackets and other hardware that had been separately purchased. Their professional work enabled me to begin viewing my TV programs within an hour of their arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly and efficiently.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up and explained operations professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy setup team was thorough and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv makes me feel like I’m at the movies every time. It’s great for watching football. They installed in the perfect place and helped us to make an informed decision about placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptionally pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very pleased with Grant and James. They are my go-to geek squad guys. They do an excellent service, explain everything as they're doing it and answer all questions that you may have. Grant has connected three of my TVs and is definitely my go-to guy. Most excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and kind service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarred and his crew did a great job. They checked out the problem and figured out pretty quickly what the issue was. They were respectful of my lack of knowledge and helpful in teaching me how to manage moving tge tv on the mounting. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing! They answered all my questions, as I am technologically challenged. They had our TV mounted and ready to go within an hour. I'm so glad we had them take care of our installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. They were efficient, polite, very helpful and they left me with no questions about my new equipment. They set up my new TV and sound equipment, then set up my old TV in our bedroom, made sure everything worked properly and made all of the adjustments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed and all wires hid perfectly. Grear job. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a great job setting up my TV in my living.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys very professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers, professionals, cleaned up well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good on my wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing very professional and courteous and they did it in the timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took their time and made sure everything was perfect.

    I would recommend this to a friend