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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 995 Showing 19,881-19,900 of 38,692 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by the team, very professional and neat work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were very accommodating of my requests, the mount I had previously ordered was not supported by the wall but they provided one from their van. Helped set up Apple TV and cable box, and thoroughly explained the procedure and let me explain to them what I was looking for. Extremely satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK Squad TV mounting and set up were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stand made the new TV fit on the table . It was easy for the tech to assemble . We love GEEK squad . The tech was friendly -got the TV put up quickly and showed us how to use the remotes-which helped since we are older and not 'tech savvy'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked up my tv and was very polite throughout the entire process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek install and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, Nathan did fine. I just forgot to tell him to get rid of the DVR and load the SPectrum app on to the new Smart TV. My fault, just too forgetful while he was here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - always great to work with...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great to install and bring my TV up to speed with my apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. Made things so simple and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting 98" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew was awesome. They arrived as scheduled and did a fantastic job mounting the TV. They left everything clean and tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called before the arrived, and they covered their shoes. Installation was completed nicely and we had a pretty good interaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad very professional and fast ..very knowledgeable..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an incredible job very informative. He needs a raiss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff arrived on time and did a great job. They were friendly, helpful and cleaned up after.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in the communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company was great but no one mentioned to me that we had to supply the mounting bracket. For the cost, I thought it would have been included. I received multiple for.s of communication on how to prep for the installation and NEVER did it say to have a mount ready. Had to reschedule after they arrived so that I could purchase a mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was competent and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came on time as scheduled and were professional, efficient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV insto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and they knew what they have to t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job! We’re quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and the outdoor television I had installed looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys did a great job and were very professiona

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount does its job without a problem. Glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by the GEEK squad!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the TV Wall mount quickly and works great!

    I would recommend this to a friend