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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 996 Showing 19,901-19,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great intstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived earlier than I thought. He was very courteous and helpful in figuring out where was the best placement for my tv install. I would use this service again, worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and installation. Removed old TV and all boxes for new install. Had all additional equipment on truck needed for install -very pleased and will use again if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rack city

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is perfect for my 75 inch screen TV. It holds it up and no signs of a dropping. Perfectly installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very thorough when mounting the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Quick, perfect and very professional !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. Great job with installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good installers, my control remote doesn’t work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great, installation amazing, technicians really good but my remote control is not working and I went to the store and they told me to buy a general one (works for samsung) and call Samsung to ask for a new one. What? I paid additional for the Best Buy service package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done with the installation of this TV. Nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hanging the TVs and they cleaned up very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect got the Tv right where I wanted it would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam from Greek squad was great. Very patient and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional and were flexible on scheduling! great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had geek squad come in to mount my tv on the wall and hide the wires behind the wall. it looks amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kids tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put up my children’s 55” tv on the wall. They did a good job and was quick about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent remounted & connected our TV after having our living room painted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable guy, helpful and polite. Had it done in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is for basic installation of mount and tv. It is straight forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting the tv and hiding wires!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad rocks on led by Patrick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick and his associates from the Geek Squad did a splendid job in setting up our new Samsung TV. They were, as usual, extremely professional in dealing with the issues around the Covid age. We felt safe and confident of them while they were in our home. They are welcome back anytime for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time and did an excellent job installing my TV

    I would recommend this to a friend