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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 999 Showing 19,961-19,980 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service from Geek Squad !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent German installed the wall mount and mounted my LED tv to it. Very professinal attitude and did extra work to make sure our WiFi was as efficeint as possible. Improvement to Wifi is noticable when using the TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very polite Subcontractor, but didn’t do all I nee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subcontractor working for bestbuy showed up in a personal vehicle (confusing to us)& proceeded to hook up my new tv. He did NOT hook up the VCR, or explain how I could attach my Wii. He did offer to take the empty box with him.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job. The were very good Installation complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional people , can't ask for more . Thank you for service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Works were very knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the technicians who mounted my new TV. They were also very informant in explaining how to operate the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy's were very professional and knew there staff quick cleaned up everything and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install of new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came when said they would, made sure all connections worked, took away old tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad contractor was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor, Phillip, called prior to arrival, installed new tv and went over the new requisites and made sure we knew how to be almost as smart as the tv. We had an issue a day later, called Phillip, who advised he would come by the house, but talked us through the problem over the phone. Ten stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TVs quickly and beautifully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer were quick, very neat and very courteous. I did not want to risk dropping anything. It took them less than an hour to install the entire system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The set up of everything was fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up everything very quickly, explained everything clearly and took away our old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good action. It’s can move right and left sides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely glad I had them come out to do this for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted above fireplace, good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job mounting my TV over my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a good job and were helpful, and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very qualified and even gave suggestions on placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly , knowledgeable, professional and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done for wall mount. Had my own mount and still no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good new total tech support better than old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The independent contracted agents set my TV up just fine. However, they went through the set up so fast, that I was left with questions about any adjustments I might want to make. Plus, I later became frustrated when I realize my "new" Total Tech coverage would have paid for such mounting, IF I had purchased a couple of weeks later. Good benefit for others.

    I would recommend this to a friend