Customer Ratings & Reviews

Installation seemed a little rushed, but Jeff was super helpful and left his card in case we had more questions. We were hit with a fee that was not told us upfront when we bought the TV, but we didn't want to install the TV ourselves.

The technicians arrived on time, took great care of my home and my TV. The installation was completed in a timely manner. The technicians used multiple methods to ensure no debris, dust or materials were left anywhere. They also took the time to walk though all the features in plain english. Well worth the cost, great value for me.

The installers did a great job installing 2 tv’s in our sanctuary

Quick and efficient and neat.Overall, the installation went very well.

Thankful for the service of the Geek Squad, so happy

The subcontractor working for bestbuy showed up in a personal vehicle (confusing to us)& proceeded to hook up my new tv. He did NOT hook up the VCR, or explain how I could attach my Wii. He did offer to take the empty box with him.

The installation service was well worth the cost. The installer was here at the appointed time and conducted himself in a friendly and respectful manner. He was very careful with what he did and respectful of our house and contents. He took the time to explain the new TV to us.

The delivery was without incident, the TV and Blu-ray player were delivered and installed, and setup as promised. The existing TV was moved to another room and setup. Very satisfied.

Fast and knowledgeable installation, they knew what they were doing.

Came on time promptly set up TV gave clear instructions

Great install and training. Picked up their mess and we didn't need to do anything.

Excellent customer service! Esteban and his assistant were wonderful. Very professional and knowledgeable. We had questions about the rack we purchased. They answered all of them. We are pleased. We will definitely ask them to come back for other projects.

Professional installation was amazing and looks fantastic

The agent mounted my tv properly and professional.

We were very pleased with the job the men did in hanging and installing all the equipment for our new TV. We had them put it on the wall and they measured and did a great job and cleaned up all the mess afterwards. Couldn't ask for better work and also the help they gave to make sure we understood the new controls we had. Thanks Best Buy!

Holds television perfectly. It is just what I imagined

We received Outstanding Performance! Geek squad team were very knowledgeable on the set up of my stereo system and made valuable recommendations on what we needed to get more out of the equipment we had and needed.

No issues as usual Geek squad installe not one but two.

Tech arrived earlier than I thought. He was very courteous and helpful in figuring out where was the best placement for my tv install. I would use this service again, worth every penny.

Excellent customer service and installation. Removed old TV and all boxes for new install. Had all additional equipment on truck needed for install -very pleased and will use again if needed