Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 2001 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, fit, comfort, battery life, price, and condition of the Geek Squad Certified Refurbished Beats Fit Pro True Wireless Noise Cancelling In-Ear Headphones. They appreciate the incredible sound quality, comfortable fit, and long battery life. Many customers also find the refurbished headphones to be a great value for the price. However, some customers have experienced issues with missing ear tips, connectivity problems, missing parts, the case, and missing accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,001 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a problem with the headphones I can hear fine but everyone tells me they can barely hear me and when I went to beat buy to get help I was told I have to go to the Apple Store they can’t help me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No luck with these have to replace again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds cut off when loud claps or beats on my music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DWarren

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished abd they are jIust like new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beats

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’m really enjoying the service. Love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manager there was great and knowledgeable. Heather

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovee these. The quality of fit and music is exc

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Deacent headphones.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prety deacent headphones. Not the greatest sound but conveniently small. Charge fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pair of earbuds I use them almost everyday

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earning went out after 6 months of use…too lazy to return

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great quality sound but the wing tip broken

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great but the wing tip has spilt. Where can I get it repaired?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are Exactly what I expected was easier to set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Priced right

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine at first but the right one dtarted to get static and then started to ho out. When I tapped it would come on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MEH

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not worth the price point. Bluetooth range is also lacking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ok. Prefer the over the head models. Good at blocking out noise though. Returned

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Pay the extra and buy new.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return and ended up buying brand new (not refurbished) beats pro instead. They would never connect right. One side would work and not the other. Also the right side looked as if a small dog or toddler had been chewing on it. Which really wouldnt have botherd me as long as they would have worked.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Geek Squad is a Joke

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad item received without the ear tips. Don't waste your time and just buy it new.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Buzzing noise

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a refurbished pair they have a constant buzzing noise in them.To the point it hurts my ears. They also connect to other things around.I’ll hear my tv through them. I am returning these as soon as I get a chance to drive them back to a store.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Refurbished Powerbeats from BEST BUY? HELL YESS!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them and definitely they great. I have changed my mind on Refurbished items. I paid less and got a awesome product and thanks BEST BUY. Life battery 100%

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer Warning for refurbished Beats fit pro

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy barely cleaned the charging case and earphones, had a foul odor like some already used it for hard labor. But the biggest disappointment came from lack of earbud tips. Can't even use this thing right out the box. Felt like they just rushed the packaging without double checking the items inside. Wouldn't advice purchasing refurbished version. Buyer beware

    No, I would not recommend this to a friend