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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2001 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, fit, comfort, battery life, price, and condition of the Geek Squad Certified Refurbished Beats Fit Pro True Wireless Noise Cancelling In-Ear Headphones. They appreciate the incredible sound quality, comfortable fit, and long battery life. Many customers also find the refurbished headphones to be a great value for the price. However, some customers have experienced issues with missing ear tips, connectivity problems, missing parts, the case, and missing accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,001 reviews
  • Cons mentioned:
    Ear tips

    Rated 2 out of 5 stars

    Arrived incomplete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with no ear plastic covers except super small ones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit well in my ear. Not built for a running. Felt they were falling out just walking. Fit my brother well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good but they are not comfortable. I would rather for for Earpods for the same price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not even worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were not comfortable. The sound quality wasn’t even close to a $160 earbuds. No EQ customization available. The case is too big, flimpsy, and feels cheap. Not worth the price. The basic Airpods 2nd Gen sounds better. I tried something new, but this is why I don’t lol. Got the Sony WFXM5 instead. Cant top that. Best of luck to you guys shopping for the best earbuds. I tried the Airpods Pro 2nd Gen too, but the sound quality and ANC went to Sony.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud never connected and never showed on the app. Just returned the beats and bought a new unit

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ripped off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged right ear speaker, when i went to return i was 3 days late. A waste of money to buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I bought refurbished, I still see an issue, sometimes the audio just cuts and I get disturbance in audio.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    BEST BUY WAS HORRIBLE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge Fail! Was supposed to get charging cable, ear tips, warranty, and start guide. All I got was the earbuds and the right one is totally broken. HORRIBLE All Best Buy said was "sorry" and ordered me another one which was more expensive. Ummmmmmmm

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beat by Dre refurbished headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem to have some issues with shutting off on their own. There was ear wax in the case too since they were refurbished.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not recomended as refurbished

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones by itself are not bad but, the "refurbished" headphones are not fixed propperly. The ones I got have many problems as they constantly disconnect from my iphone and ipad, also they have static problems as they keep sounding while not listening to any music.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as loud as i thought they would be

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressive at all llllllllllllllllllllllllllllll

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Michelle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You barely could hear out of it, and I keep falling out. I wouldn't recommend these

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value for Discounted Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear bud sizes are okay but not a great fit. Hear some background noise in noise canceling mode.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Ehh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would skip a song and it would show that it's playing but I wouldn't hear any music playing. I'd have to pause and start the song again and still wouldn't play sometimes. I liked how it fit in my ear though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Disgusting with ear wax all over

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing ear tips and so much wax. Such a waste of time to even go return. Worst best buy purchase. Atleast check before you sell

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Awkward fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound but awkward fit! Wish it stayed in my ear better!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No quality vcheck on refurb?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a lost pair of same model Beats. Could not get them to maintain BT connection to any of 3 previously connected devices. Seemed to link while buds in charger but immediately fell off once buds taken off charger.Buds seemed to charge ok. Reset buds numerous times and rebooted devices but no connection . Was any QC done during refurb. Very disappointing. At least the return was easily accomplished. Pinglet

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No charger

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with any charging cables had to purchase our own

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work. Don’t understand what kind of quality checks products are going through when the basic connection didn’t work. Waste of time and money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Not as advertised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy advertised these as Geek Squad certified but did not include the correct ear tip sizes.

    No, I would not recommend this to a friend