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Customer reviews

Rating 4.2 out of 5 stars with 2001 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, fit, comfort, battery life, price, and condition of the Geek Squad Certified Refurbished Beats Fit Pro True Wireless Noise Cancelling In-Ear Headphones. They appreciate the incredible sound quality, comfortable fit, and long battery life. Many customers also find the refurbished headphones to be a great value for the price. However, some customers have experienced issues with missing ear tips, connectivity problems, missing parts, the case, and missing accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,001 reviews
  • Rated 1 out of 5 stars

    The worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst headphones every. It comes out your ear all the time and it hurts.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headhones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones ive ever head. Very comfortable and intuitive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE !!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I have ordered headphones from here for years, but I have to say these are the worse headphones I have ever received. I get it's refurbished but they literally ****. They did not come with all the earbuds, specifically the small one's, and they also pop in my ear when they are on a loud volume. They were not properly inspected like they have been previously in years so I completely understand why best buy is where it is today. Dang. I use to love yall.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    A Good buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid love them he use them for running and they stay on place.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing parts and full of ear wax

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have stated it’s a crap shoot on what you get. Mine had no medium sized earbuds or charging cable and also had ear wax all over the earbud. I don’t think Best Buy even test or looks at the “certified refurbished” devices. For 50% off I figured it was worth a shot and I just got a dud. I do think Best Buy should do a better job to at least clean and make sure all the parts are in the box at the very least

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Didnt come with ear tips

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with the small and large ear tips, but didnt come with the regular size and it’s uncomfortable using the large and im stuck with these now

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Huge disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I planned to use these a lot during the day for my job but they make loud noises and cut out after a few minutes on a call. Would not recommend to anyone who plans to use for work calls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and works well for refurbished great

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphone they fit amazing never fall ojt

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    N/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bass and what a cool experience to witness

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Falls out of ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s minimalistic but it falls out the ear if you lean over or get jostled. Same issue as the air pod and air pod pro.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A little to small for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good headphones but I am use to the size of AirPod pros and didn’t like how they felt in my ear. This is a personal preference nothing to do with the headphones directly.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were old and scratches everywhere plus the earbuds wingtips came ripped on both sides.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished set and it came with no charger and no rubber ear pieces pure junk

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Bad call

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Keeps falling off and disconnects from time to time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing Eartips | Buyer beware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First order arrive one one 1 size of ear tips. The other two sizes were missing. Best Buy said I had to return them in person and they would ship me a replacement. The second set arrived with zero pancaking and two of of the three pairs of eartips that were supposed to be in the box. Their "Geek Squad Certified Refurbishment" quality control is clearing lacking.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aftermarket earbud covers don’t fit well. Connectivity seems to be off.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t really like it due to the fact that it’s always falling out my ear! Also when I received the headphones they were dirty & filled with someone’s ear wax!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Mehh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing ear tips and cable and the worst part is that the case doesn’t hold charges. Worthless tbh

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Never again!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received black earbuds with coral pink ear tips that had earwax on the inside. BUY THEM NEW!!!

    No, I would not recommend this to a friend