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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2005 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, fit, comfort, battery life, price, and condition of the Geek Squad Certified Refurbished Beats Fit Pro True Wireless Noise Cancelling In-Ear Headphones. They appreciate the incredible sound quality, comfortable fit, and long battery life. Many customers also find the refurbished headphones to be a great value for the price. However, some customers have experienced issues with missing ear tips, connectivity problems, missing parts, the case, and missing accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,005 reviews
  • Cons mentioned:
    Ear tips

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped without rubber earpieces, had to take the pieces off of a old set of earbuds. Right earbud sometimes crackles a little while playing. I won’t be buying refurbished anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product,no issues ,fast shipping and excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EarBuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy but missing the rubber ear pieces. After contacting Best Buy I was able to get a replacement.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in December and like 3 days ago it just stopped working I can only hear videos but I can’t hear if I’m on the phone it says it’s paired but won’t work on a call and about a week before that everyone kept saying that they couldn’t hear me idk what happened because they were fine up until a week ago

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vday gift to hubby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for my husband for him to listen to music at the gym and he loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight easy to use great for work, fast charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE ONLY BUDS my husband has ever warn that don't hurt his ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These won't fall out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, they stay firmly in my ear during intense workouts!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, perfectly delivered, I'm extremely happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these buds and I'm pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stays in your ears.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device for running or working out.I would buy these again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little issued

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello this is oluwakemi Opashola pls I need a help with this item I bought last the speaker his not working good pls can I bring it to your store to check it for me, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Fit Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for like new earbuds. Really like the color scheme.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Dirty and no tips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is possibly the worst purchase I made. The case and earbuds were filthy. I had to clean them before I attempted to try them out. Also, there were no ear tips. I had to go and find ear tips that would fit, but just barely as they don't stay in my ear. The left unit could only reach 98% on full charge and lose charge quicker than the right one. Between the filth, no ear tips, no instructions and them not staying in my ear, will never do this again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats beats beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product refurb is fine. Had an issue with first refurb but BB fixed that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I would buy it again. Quality of sound is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best heads phones yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product and works great. Will recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and good all around protection!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    powerbeats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product. works very well. Would recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s a shame it has come to this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor poor Best Buy! I know this was a refurbished item, but even so, it said it included everything the original did. Well, it didn’t. It was missing a pair of the tips. Returned it, bought a second pair, same issue. They should pay me gas money for having to drive up there twice because of their mistake

    I would recommend this to a friend