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Customer reviews

Rating 4.2 out of 5 stars with 2001 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, fit, comfort, battery life, price, and condition of the Geek Squad Certified Refurbished Beats Fit Pro True Wireless Noise Cancelling In-Ear Headphones. They appreciate the incredible sound quality, comfortable fit, and long battery life. Many customers also find the refurbished headphones to be a great value for the price. However, some customers have experienced issues with missing ear tips, connectivity problems, missing parts, the case, and missing accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,001 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Beats Pro Fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea and they sound great, but they would not stay in my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of trouble with these falling out. I have tried larger tips, smaller tips and everything in between. The only reason why I won’t return them is because of the restocking fee. Very disappointed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Beats fit pro missing ear tips.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was missing all the ear tips and had to be sent back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It had ear wax on it so yeah it was gross.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had ear wax on it so yeah. It was gross. I thought geeksquad certified meant it would be cleaned. Thought i read that somewhere. I recommend the item. I dont recommend geeksquad certified if you dont feel like throwing up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a Christmas present for wife. The right ear bud stopped working now Best Buy will not return the or fix since it’s outside the 30 day return policy. Now I have to deal with the manufacturer to try to get them fixed or replaced.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    better options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah just no someone didn't care when checking these out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not very comfortable and it squeezes the ears too much, I would prefer another type of headphones

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have small/tiny ears do not buy. The earbuds will pop out. Even after you lock them in your ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I have came to expect of Beats!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not impressed at all. I was replacing my AirPods Pro. These do NOT stay in my ears at all. I spent most of my time catching them as the were falling out of my ears or pressing pause trying to get them adjusted. Plus the sound was not that great and the “noise canceling” was a joke.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Device works, worthless 'certification' process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit had not been checked/cleaned or reset in any way, and had missing accessories. They work though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dont stsy in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stay in w normal use. Nice and compact. Pretty color.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Been trying to get ahold of somebody for a refund

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage! I would never ever buy geek squad stuff again. They work great for about 3 days I've been emailing ever since trying to get a refund and nobody gets back to me so I guess I got to eat it thank you Best buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Purple beats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats I received doesn’t hold a charge , the sound is very poor I can barely hear out of them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really find the sound to be too great. I felt my Apple headphones were just as good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left side doesn’t work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but only one side works smh. So I’ll be returning. Might consider trying for another pair as 100$ off is good but not for one bud…

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds fall out of ear while I’m exercising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds keep falling out of my ear while exercising!!!!! I even tried to change the tips and the earbuds still fall out. This is unacceptable!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like them that much. They keep disconnecting

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy….unless you buy extended warranty. Stopped working after 4 months…and of course you cannot return to best buy……….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it. They threw away the medium ones, and then the ear piece was full of wax. The box they came in was dirty on the inside. So i didn't try them. Just too nasty to put in my ear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice the actually ear piece is not covered nforta le for long use where.

    No, I would not recommend this to a friend