Customer Ratings & Reviews

I had to return it. They threw away the medium ones, and then the ear piece was full of wax. The box they came in was dirty on the inside. So i didn't try them. Just too nasty to put in my ear.

Good but only one side works smh. So I’ll be returning. Might consider trying for another pair as 100$ off is good but not for one bud…

don't buy refurbish ear buds. while the beats a great earbuds, these did not work had buzzing noises and i had to return to the store and they had such a hard time returning the device took over hour and half to return the device

Earbuds keep falling out of my ear while exercising!!!!! I even tried to change the tips and the earbuds still fall out. This is unacceptable!

Open box itwm was missing one if the ear bud sizes.

Don’t buy….unless you buy extended warranty. Stopped working after 4 months…and of course you cannot return to best buy……….

This has been a struggle. Only one Bluetooth works. People tell me they hear static , the sounds goes in and out and even silent, when I use my right earbud. The left earbud works way better. However it’s after my return period and I am not happy with this purchase

My only issue it was not white but it works Great

Completely wrong item was sent. This is the second time this has happened. I will never purchase a refurbished item from Best Buy again.

Received with a damage the right earbud with the ear hook coming off the rest of the bud, how the damage wasn’t caught is beyond me because it was very noticeable once you pull out the bud to use. Unfortunately whoever checked the buds for damage didn’t care.

Not good as I expected!I thought beat has a better quality.

Sound was off, did not sound as of same or similar quality to a new item. I would not recommend purchasing refurbished here. Very poor quality sound

It was my worst decision to buy a refurbished item. Its not charging properly and only 20 minutes later its turn off.

Thr right ear bud button stopped working 3 weeks after I received these and it shows the return for my item is only 2 weeks?? BestBuy better correct this issue.

Was disappointed in the item, it came missing pieces, for the price paid it should of had all the extra pieces to change the sizes of the ear buds... Won't be ordering again

Never delivered, even with repeated calls/inquires, no help from Best Buy. Had to protest the transaction via my credit card company to reverse the charge.

Ear bud. Clear as day the product was not tested at all. Unfortunately will be returning.

Not great sound quality and they fall out of my ears

Have only used the earphones a handful of times and now the left earphone sounds very dim and low. Basically its really muffled. Unfortunately it is quite a bummer. Will try to get a refund or a replacement because it is ridiculous how fast they messed up.

The fit is horrible. The sound quality is horrible. The case is too small for the earbuds when you put on larger tips. Just major design flaws. Case is flimsy. Everything about them is just horrible