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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2005 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, fit, comfort, battery life, price, and condition of the Geek Squad Certified Refurbished Beats Fit Pro True Wireless Noise Cancelling In-Ear Headphones. They appreciate the incredible sound quality, comfortable fit, and long battery life. Many customers also find the refurbished headphones to be a great value for the price. However, some customers have experienced issues with missing ear tips, connectivity problems, missing parts, the case, and missing accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,005 reviews
  • Rated 1 out of 5 stars

    very unhappy with refurbished products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't receive everything I was to receive and exchanged them twice with same items missing in returned and bought a new pair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont try, buy a new pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds sound quality was horrible on phone calls everyone complained about not being able to hear me or i sound muff or far away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't fit all sizes.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls off all the time. Not meant for my ears. Button is too sensitive as well. Unfortunate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right bud doesn't charge right. Ive bought refurbished before but this was alot of money for something that now doesn't work correctly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right side piece didn’t work, so i had to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work and still have not received my refund yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beata

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones pick up sound and stop the music and make your ears feel like they filled up with water randomly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refund

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packages was all broken and the ear buds was dirty and the case was cracked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t work, they break after a little bit. Just shell out the extra money and buy a new pair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery doesnt last.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this earbugs were not as expected. I fully charge them and battery only last 1 hour. Im sad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left one doesn't work well. The bass was broken

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing but buds n case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t receive charger or earbud gels. Hey was these so high if i wasnt goin to recieve a Charger or the earbud gels?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished item was still broken. So i rerurned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would think twice before purchasing any refurb product. Earbuds came without any buds :). USB cable was missing. Highly disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy new, not refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy refurbished earbuds. They were filthy with earwax still in them from the previous owner! Nasty! Also missing the rubber pieces.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing pieces

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with missing pieces and the Supervisor’s are no help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My black ones did not work. When I first got them they were fine, never used them, couple days later the left black one stopped working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    Right decision

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new headphones. The noise cancellation is amazing as well as the overall sound of my music. I wear these to the gym and calls when I’m out. The only con is in order turn the ANC you have to control the volume from your device or vice versa. I gave 4 stars because my headphones did not come with the small ear tips just medium and large and I was not able to activate the free months of Apple Music even after speaking to apple support and Best Buy support but overall I am keeping them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is barely holding together. They die in less than 3 hours of use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurbished unit. Came without the ear pieces and voice microphone was damaged

    No, I would not recommend this to a friend