Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4 out of 5 stars with 2251 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished Beats Studio Buds for their exceptional sound quality, affordable price, and long battery life. They also appreciate the comfortable fit and stylish colors. However, some customers have concerns about the fit of the earbuds, missing accessories, and inadequate packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,251 reviews
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t work at all this product was broken when i received it..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Volume is not what expected

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality being beats. The music dont bang and they keep falling outta ear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    .

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love them so easy to work out with.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy less than 40 min got my order. Good job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TRASH

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly disconnect while on calls. Both my husband and I bought two different pairs, and they both do it. It is the brand/headphone design. Do not buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No refurbish

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality good design not worth it better buy new

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The call quality was so low. One of the earpods sounds was not good compared to the other. Battery life was fair. Other than that the product was in a good shape.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Would not sync

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this idea, but It would not sync with my iphone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy new not refurbished

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished and had a lot of problems with the noise cancelling, microphone, and sound quality. The noise cancelling cut in and out constantly. The microphone never worked. And the earbuds would crackle and squeak into my ears at random causing headaches. I’m sure if you bought these new, they would be excellent. But buying these refurbished was a mistake.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Bad purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are constantly falling out of my ear. I don’t use em no more had to buy a pair of airpods.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the earbuds does not work. Need to get with geek squad to see what I need to do. Disappointed!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Always falling out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear keeps falling out and starts making ringing noises will not recommend

    No, I would not recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    One one ear bud works. Junk.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. Purchased online and only one of the ear pods work. Shows as non returnable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    Bad earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one earbud worked! I was a little sad because it didn’t work and it was a gift for my husband.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Won’t charge after 2 years

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yesterday it was just the charger that Been lacking.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tip size

    Rated 1 out of 5 stars

    Missing items

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insider was missing. Normally its comes with four type insider but its comes with only large size insider

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Air-buds

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Air buds that I’ve ever purchased. It’s way much better than myApply Air buds the bass is just absolutely amazing, I just love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery dead

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is not working anymore after 6 months Need

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation works intermittently, there’s an issue with the microphone. People can’t hear me clear when I speak

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Annoying Buzzing Noise

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great but have an annoying buzzing sound whenever my fingers get close to them. Ive tried restoring them but no luck. Highly disappointed.

    No, I would not recommend this to a friend