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Customer Ratings & Reviews

Your price for this item is $69.99
The comparable value price is $149.99

Customer reviews

Rating 4 out of 5 stars with 2228 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished Beats Studio Buds for their exceptional sound quality, affordable price, and long battery life. They also appreciate the comfortable fit and stylish colors. However, some customers have concerns about the fit of the earbuds, missing accessories, and inadequate packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,228 reviews
  • Rated 1 out of 5 stars

    Poor Quality Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality and noise cancellation technology

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective. No way this was tested.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective. No way this was tested. As soon as it is on, it starts screeching and making static noises. On top of that, it is dirty… The app is not letting me print a return label… I recommend not trying to same money on a refurbished item. Buy new or not at all…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great when bought open box, came without everything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t not like them at all feels horrible in my ear unlike apple air pods these don’t announce in coming calls or read texts

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how to operate these headphones I need some instructions

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were horrible to say the least! They kept cutting in and out listening to music and were refurbished and a waste of money! I ended up throwing them in the garbage and will NEVER buy them again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of buying refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One headphone didn’t work I had to return them. Although it said geek squad checked them there was nothing but static coming out of the left ear bud.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loved it but only lasted a month. refurbished!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one did not last at all. After 1 month, one bud stopped working and it was already past return window. I will never buy refurbished product again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not buting refurb again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took me 5 seconds to realize there was ear wax embedded in the right ear bud. GROSS. Returned immediately…waiting in my refund….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO CHARGER INCLUDED ON REFURBISHED BEATS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not receive a charger for our beats purchase, so now having to order a charger since one was not provided. I think whether or not the item is new or refurbished they will likely need a charger. Needless to say my grandson could not use his Beats Christmas day. Very dissapointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't last , bad deal no like no buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was used when I received it,and no working. Don’t recommend it. I missed the return period, I think I have one month to return, but they just give me a few days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished didn’t last more than two months. Upset that we cannot return. Do not buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive Q tip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely garbage. Terrible design. Low quality. And buying refurbished sucks. Missing earbud covers

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Review.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fully aware of the possibility of these earbuds, not being at 100% due to it being refurbished, but in the left earbud, I would hear static with no music playing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Almost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been great if i would have received them :(

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds started making a high pitched sound when close together, case and earbuds take longer than 5 minutes for an hour charge, only 2 sets of sizes for the ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only having them less than a month. The right side sounds like its been blown out complete static n crackling

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase refurbished!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed in this! Not only did it not come with a charger, but also did not come with the cushions to put on the bud itself. I thought certified refurbished meant it was almost new. They didn’t even attempt to make it look nice. The box was even taped together!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They went bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds went out. I need a new pair. I haven’t had them for 6 months

    No, I would not recommend this to a friend