Customer Ratings & Reviews

As part of the coverage, the Geek Squad installed the Netgear Orbi AC3000 I had purchased. The tech made sure that the satellite was placed in an area that would provide the best coverage possible, and answered all of my questions.

My one-year Geek Squad support program provides me with peace of mind, knowing I have realtime and high quality support of my home WiFi system along with my new internet modem and router, both purchased recently from Best Buy!

upon purchasing my system, they were having a special where geeksquad would come to our house and set it all up. he unpackaged everything, set it up, explained the functions and put in proper places for optimal performance

Geek squad provide excellent service and support for home WiFi setup. Offers specific time delivery which is excellent during busy hours. Provides good service either onsite or offsite over the phone.

Most people complain about the cost of the Geek Squad protection warranty, but the peace of mind I get to know that my investment is safe and I can get my device replaced or fixed for free when I need it is worth the money.

I could not have done the initial set up alone and I know that I will need future help with my internet because I am changing and moving equipment; So good going Geek Squad and good going me for hiring you!

Alx was great in setting up our new router. He patiently explained what he was doing and how it worked. He answered all our questions and gave us his contact information. I would highly recommend this service.

Quick setup provided by tech. Nice to be given his card to call if any problems occurred. Didn’t mind paying the fee for piece of mind of having everything installed & in working order.

Geek Squad technician Anthony did an outstanding professional job in setting up a new ARRIS Modem and Netgear Orby Reuters throughout my home. Best WiFi experience I have ever had...

After installation of our google wifi got some good advice on things to change and some advice on a problem that I had on getting the TV mounted to the fireplace. Worth the money!!

They arrived to my home on time. They spent time explaining the system and even a potential future job. I UBR not had any issues with my system and most likely update the 2nd year.

The equipment I purchased works well and I have no doubt will continue to do so, but it is a relief that a vital workhorse like a router will be fixed promptly if it should fail.

I've used Geek Squad support for many years and found them to be very knowledgeable, intuitive and fast. This makes them dependable and most serving. Thanks you GS Techs.

I love how they can answer any question and they walked me right through all the steps with great patience. Nice to know they are there to help with all my questions.

Our tech was very thorough setting up our new components and programing our universal remote. He was polite and friendly and taught us how to operate the products.

Home Wi-Fi support is misleading. I paid $49 more for a tech home visit. Gave me a good start, tho. They ran their programs through my system to clear out a lot of junk programs, so I could get back online.

As I've had problems in the past with wifi, I wanted to ensure everything was working. So....I purchased additional setup support. Everything works perfectly.

This experience was awesome. Katie and Jeff were great at setting up my devices quickly and were available for as many questions as I could come up with

I just purchased a new router and modem. I also purchase a one Year text support because I am not a very good person when it comes to working with Wi-Fi.

It came with my network install, but it was nice when the modem I originally had installed wasn't working and they came back out and replaced it for me.